7 reasons organisers choose One Ticket over Luma
- Your price is your takings. You receive 100% of the price you set, on every ticket and every plan. The booking fee is added at checkout for the buyer.
- Walk-ups welcome. Record cash, comps and bank transfers at the door with the box office.
- Built for events that repeat. Run a weekly class or a monthly social as a series on one page. Members subscribe weekly, fortnightly or monthly, and each session’s ticket is issued for them.
- Nothing to remember. You sign in with a link or code sent by email, and your guests book without making an account.
- Check-in from any phone. Scan each guest’s QR code with any phone. There is no app to install, and you can find a guest by name.
- A page that looks like you. Pick your colours, a cover and a button that says Book, Register or RSVP. Guests see your event, not a feed of others.
- Refunds buyers can trust. Your refund policy is shown before anyone pays. If the date, start time or place changes, everyone booked can refund in full, booking fee included.
One Ticket and Luma side by side
| Compared | One Ticket | Luma |
|---|---|---|
| Fees | ||
| Fee on a $25 ticket | $1.45 | about $2.31 |
| Fee on a $50 ticket | $2.14 | about $4.32 |
| You receive on a $25 ticket if you absorb the fee | $23.57 on Pro or Team; $25 when the buyer pays it | $22.72 |
| Selling | ||
| Free events: no fee for anyone | Yes: No Stripe account needed | Yes |
| No monthly cost to sell | Yes: The Free plan | Yes: Luma Plus is optional |
| Ticket types with their own price and capacity | Yes | Yes |
| Tickets on and off sale at set times, like an early bird | Yes | Yes |
| Discount codes | Yes: Limited by uses or dates | Yes |
| A limit on tickets per order | Yes: Per order and per person | Partly: no cap per guest with group registration on |
| Repeat events or sessions on one page | Yes: A series on one landing page | Check their site |
| Subscriptions billed weekly, fortnightly or monthly | Yes: Each session’s ticket issued for them | Check their site |
| Sell in AUD, USD or GBP | Yes: Set per organiser | Yes: You choose the currency |
| Waitlists for sold-out events | Yes: Freed places offered in turn | Yes |
| Getting paid | ||
| The buyer pays the fee on top of your price, by default | Yes: You receive 100% of your price, or absorb it on Pro and Team | Not that we could find |
| Ticket money paid into your own Stripe account | Yes | Yes |
| Export orders and attendees | Yes: As CSV | Yes: CSV |
| Refunds | ||
| Refund policy shown before purchase | Yes | Yes: A link on the event page |
| Buyers ask for a refund through the platform | Yes: Unanswered ones go to One Ticket support | Check their site |
| Buyers refund themselves within your policy | Yes: Where your policy allows | Not that we could find |
| The door | ||
| QR code tickets by email | Yes | Yes |
| Add to calendar | Yes: A calendar file on every ticket | Yes |
| Reminder emails before the event | Yes: Automatic: the day before and the morning of | Yes: Automatic |
| QR check-in in a phone’s browser, no app | Yes: Any phone, and a door link for volunteers | Yes: From the event’s manage page |
| Box office: cash and comps at the door | Yes: Cash, comps and bank transfers | Check their site |
| Your page | ||
| Your colours and theme on the event page | Yes: A colour theme, cover and display font | Yes: 40+ themes, a colour and a title font |
| Hidden tickets unlocked by a code | Yes | Yes |
| Your own questions at checkout | Yes: Dropdown or free text | Yes |
| Online | ||
| Online events with a join link for ticket holders | Yes: On every ticket | Yes: In confirmation and reminder emails |
Luma fees are estimates from its published rates, August 2026: Uses Luma free-plan style pricing (~5% platform) plus a typical card processing estimate. Luma Plus can reduce platform fee to $0. Confirm on Luma.
Features checked October 2026 from each platform’s own help and pricing pages; they change, so check their sites. We list only features One Ticket has. “Not that we could find” means it wasn’t on the pages we checked.
Sources
From Luma’s own pages, checked October 2026.
- Luma: Luma vs Meetup · Luma Plus · Waitlist · Setting up ticket types · Create coupons for paid events · Group registration · Payment methods · Creating a paid event · How to set up your Stripe account · Download guest CSV · Refunding a guest · Check in · iCal syncing · Update to reminders on Luma · Event themes and customization · Unlock codes · Collect registration questions · Google Meet integration
What you’d save
- 100 tickets at $25: if you absorb Luma’s fee, you receive $2,272. On One Ticket you receive $2,500, $228 more, because the buyer pays the booking fee. With the fee passed on instead, your buyers pay $86 less in all on One Ticket.
- 500 tickets at $50: if you absorb Luma’s fee, you receive $22,875. On One Ticket you receive $25,000, $2,125 more, because the buyer pays the booking fee. With the fee passed on instead, your buyers pay $1,090 less in all on One Ticket.
On a one-ticket order at published rates, August 2026. Each ticket counted as its own order.
Switching takes minutes
- Sign up with your email: sign-in is passwordless.
- Create your event: the page, its colours, your ticket types, caps and sales dates.
- Connect your Stripe account so ticket money goes straight to you. Running a free event? Skip this step.
- Share your link, and check people in with your phone on the night.
Something regular? Set it up as a series and add a subscription, so members pay once a week, fortnight or month. There’s no import from Luma yet, so set your next event up fresh: it takes minutes.
More on Luma
Common questions
- Is One Ticket cheaper than Luma?
- On a $25 ticket One Ticket’s booking fee is $1.45 and Luma’s is about $2.31, so One Ticket’s is lower. Which is lower changes with the price: $1 to $7.45, Luma; $7.50 to $10, One Ticket; $10.05 to $11.45, Luma; $11.50 to $500, One Ticket. And on One Ticket you receive your whole ticket price. On a one-ticket order at published rates, August 2026.
- Who pays the booking fee on One Ticket?
- The buyer, on top of the ticket price. You receive 100% of the price you set, on every ticket and every plan.
- Can I move my events from Luma?
- There’s no import yet. Create your next event on One Ticket instead: it takes a few minutes, and you can keep anything already on sale on Luma until it’s done.
- Do free events cost anything?
- No. A free ticket costs nobody anything, and the Free plan has no monthly cost.
- Can members subscribe to a regular event?
- Yes. Put the sessions in a series and add a subscription plan billed weekly, fortnightly or monthly. Each subscriber’s ticket for the next session is issued for them before it runs.
Your next event, on One Ticket
Set it up in minutes. You keep 100% of your ticket price, free tickets stay free, and there is nothing to pay to start.