Comparisons/One Ticket vs Luma: fees and features

FeesRates checked August 2026, features October 2026

One Ticket vs Luma: fees and features

For a $25 ticket, One Ticket’s fee is $1.45 and Luma’s is $2.31, so One Ticket is $0.86 cheaper per ticket. On One Ticket, the buyer pays the booking fee on top of the ticket price and the organiser keeps 100% of the price. On Pro and Team the organiser can absorb it instead.

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7 reasons organisers choose One Ticket over Luma

  1. Your price is your takings. You receive 100% of the price you set, on every ticket and every plan. The booking fee is added at checkout for the buyer.
  2. Walk-ups welcome. Record cash, comps and bank transfers at the door with the box office.
  3. Built for events that repeat. Run a weekly class or a monthly social as a series on one page. Members subscribe weekly, fortnightly or monthly, and each session’s ticket is issued for them.
  4. Nothing to remember. You sign in with a link or code sent by email, and your guests book without making an account.
  5. Check-in from any phone. Scan each guest’s QR code with any phone. There is no app to install, and you can find a guest by name.
  6. A page that looks like you. Pick your colours, a cover and a button that says Book, Register or RSVP. Guests see your event, not a feed of others.
  7. Refunds buyers can trust. Your refund policy is shown before anyone pays. If the date, start time or place changes, everyone booked can refund in full, booking fee included.

Fee per ticket at each price

TicketOne TicketLumaCheaper
$10$0.94$1.10One Ticket by $0.16
$20$1.37$1.91One Ticket by $0.54
$25$1.45$2.31One Ticket by $0.86
$50$2.14$4.32One Ticket by $2.18
$100$3.51$8.35One Ticket by $4.84
$150$5.14$12.37One Ticket by $7.23

The whole fee on a one-ticket order, platform and card processing. The lower fee at each price is in bold.

One Ticket and Luma side by side

ComparedOne TicketLuma
Fees
Fee on a $25 ticket$1.45about $2.31
Fee on a $50 ticket$2.14about $4.32
You receive on a $25 ticket if you absorb the fee$23.57 on Pro or Team; $25 when the buyer pays it$22.72
Selling
Free events: no fee for anyoneYes: No Stripe account neededYes
No monthly cost to sellYes: The Free planYes: Luma Plus is optional
Ticket types with their own price and capacityYesYes
Tickets on and off sale at set times, like an early birdYesYes
Discount codesYes: Limited by uses or datesYes
A limit on tickets per orderYes: Per order and per personPartly: no cap per guest with group registration on
Repeat events or sessions on one pageYes: A series on one landing pageCheck their site
Subscriptions billed weekly, fortnightly or monthlyYes: Each session’s ticket issued for themCheck their site
Sell in AUD, USD or GBPYes: Set per organiserYes: You choose the currency
Waitlists for sold-out eventsYes: Freed places offered in turnYes
Getting paid
The buyer pays the fee on top of your price, by defaultYes: You receive 100% of your price, or absorb it on Pro and TeamNot that we could find
Ticket money paid into your own Stripe accountYesYes
Export orders and attendeesYes: As CSVYes: CSV
Refunds
Refund policy shown before purchaseYesYes: A link on the event page
Buyers ask for a refund through the platformYes: Unanswered ones go to One Ticket supportCheck their site
Buyers refund themselves within your policyYes: Where your policy allowsNot that we could find
The door
QR code tickets by emailYesYes
Add to calendarYes: A calendar file on every ticketYes
Reminder emails before the eventYes: Automatic: the day before and the morning ofYes: Automatic
QR check-in in a phone’s browser, no appYes: Any phone, and a door link for volunteersYes: From the event’s manage page
Box office: cash and comps at the doorYes: Cash, comps and bank transfersCheck their site
Your page
Your colours and theme on the event pageYes: A colour theme, cover and display fontYes: 40+ themes, a colour and a title font
Hidden tickets unlocked by a codeYesYes
Your own questions at checkoutYes: Dropdown or free textYes
Online
Online events with a join link for ticket holdersYes: On every ticketYes: In confirmation and reminder emails

Luma fees are estimates from its published rates, August 2026: Uses Luma free-plan style pricing (~5% platform) plus a typical card processing estimate. Luma Plus can reduce platform fee to $0. Confirm on Luma.

Features checked October 2026 from each platform’s own help and pricing pages; they change, so check their sites. We list only features One Ticket has. “Not that we could find” means it wasn’t on the pages we checked.

Sources

What the buyer pays and you receive

With the fee passed on to the buyer, the organiser receives the whole ticket price.

One Ticket

TicketFeeBuyer paysOrganiser receives
$10$0.94$10.94$10.00
$20$1.37$21.37$20.00
$25$1.45$26.45$25.00
$50$2.14$52.14$50.00
$100$3.51$103.51$100.00
$150$5.14$155.14$150.00

The buyer pays the booking fee: the organiser receives the full price. On Pro and Team the organiser can absorb it instead.

Luma

TicketFeeBuyer paysOrganiser receivesIf absorbed
$10$1.10$11.10$10.00$8.91
$20$1.91$21.91$20.00$18.12
$25$2.31$27.31$25.00$22.72
$50$4.32$54.32$50.00$45.75
$100$8.35$108.35$100.00$91.80
$150$12.37$162.37$150.00$137.85

If absorbed: the organiser keeps the price less the fee, with card processing charged on the price alone.

What you’d save

  • 100 tickets at $25: if you absorb Luma’s fee, you receive $2,272. On One Ticket you receive $2,500, $228 more, because the buyer pays the booking fee. With the fee passed on instead, your buyers pay $86 less in all on One Ticket.
  • 500 tickets at $50: if you absorb Luma’s fee, you receive $22,875. On One Ticket you receive $25,000, $2,125 more, because the buyer pays the booking fee. With the fee passed on instead, your buyers pay $1,090 less in all on One Ticket.

On a one-ticket order at published rates, August 2026. Each ticket counted as its own order.

Why the cheaper one keeps changing

The cheaper one changes 3 times between $1 and $500: from $1 to $7.45 Luma is cheaper; from $7.50 to $10 One Ticket is cheaper; from $10.05 to $11.45 Luma is cheaper; from $11.50 to $500 One Ticket is cheaper.

How each fee works

One Ticket

The buyer pays a booking fee at checkout: a platform fee by ticket price ($0.35 up to $5, $0.45 up to $10, $0.70 up to $25, $0.95 up to $50, $1.45 up to $100, then $1.45 + 1.5% of the amount over $100) plus Stripe’s card processing at cost (1.7% + $0.30 on the order). The organiser receives 100% of the ticket price.

Checkout’s own fee: the same on every plan. See One Ticket pricing.

More: How much does One Ticket charge per ticket?

Luma

5% per paid ticket, plus 2.9% + $0.30 card processing on the order.

Uses Luma free-plan style pricing (~5% platform) plus a typical card processing estimate. Luma Plus can reduce platform fee to $0. Confirm on Luma. Rates checked August 2026: confirm current rates on Luma’s own site.

More: How much does Luma charge per ticket?

Switching takes minutes

  1. Sign up with your email: sign-in is passwordless.
  2. Create your event: the page, its colours, your ticket types, caps and sales dates.
  3. Connect your Stripe account so ticket money goes straight to you. Running a free event? Skip this step.
  4. Share your link, and check people in with your phone on the night.

Something regular? Set it up as a series and add a subscription, so members pay once a week, fortnight or month. There’s no import from Luma yet, so set your next event up fresh: it takes minutes.

Leaving Luma?

Everything that changes when you move: The Luma alternative for regular nights and members.

Common questions

Is One Ticket or Luma cheaper for a $25 ticket?
For a $25 ticket, One Ticket’s fee is $1.45 and Luma’s is $2.31, so One Ticket is $0.86 cheaper per ticket. Fees are for a one-ticket order, from published rates checked August 2026.
Who pays the fee on One Ticket and Luma?
On One Ticket, the buyer pays the booking fee on top of the ticket price and the organiser keeps 100% of the price. On Pro and Team the organiser can absorb it instead. Luma’s published rates we used don’t say who pays the fee by default: check its own site.
Are free tickets free on One Ticket and Luma?
One Ticket charges nothing on free tickets, and its Free plan has no monthly cost. Luma charges no fee on free events. Checked October 2026 on Luma’s own pages.
At what ticket price does the cheaper one change?
The cheaper one changes 3 times between $1 and $500: from $1 to $7.45 Luma is cheaper; from $7.50 to $10 One Ticket is cheaper; from $10.05 to $11.45 Luma is cheaper; from $11.50 to $500 One Ticket is cheaper.
Can you check people in without an app on Luma?
On Luma, yes: its check-in scanner opens from the event’s manage page on the web. On One Ticket, yes: QR check-in runs in any phone’s browser, with nothing to install. Checked October 2026 on Luma’s own pages.
Is ticket money paid into your own Stripe account on Luma?
On Luma, yes: you link your own Stripe account, and ticket payments go into it. On One Ticket, yes: ticket money is charged to your own Stripe account. Until your first paid event has gone cleanly, it is paid out two days after each event. Checked October 2026 on Luma’s own pages.
Who pays the booking fee on One Ticket?
The buyer, on top of the ticket price. You receive 100% of the price you set, on every ticket and every plan.
Can I move my events from Luma?
There’s no import yet. Create your next event on One Ticket instead: it takes a few minutes, and you can keep anything already on sale on Luma until it’s done.

Your next event, on One Ticket

Set it up in minutes. You keep 100% of your ticket price, free tickets stay free, and there is nothing to pay to start.

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