Which is cheaper?
For a $25 ticket, Humanitix’s fee is $1.99 and Luma’s is $2.31, so Humanitix is $0.32 cheaper per ticket.
- On Humanitix, buyers pay the booking fee on top of the ticket price by default; you can absorb or split it instead.
- Luma’s published rates we used don’t say who pays the fee by default: check its own site.
- Humanitix charges no fee on free tickets. Luma charges no fee on free events.
Humanitix and Luma, price by price
| Ticket | Humanitix | Luma | Cheaper |
|---|---|---|---|
| $10 | $1.39 | $1.10 | Luma by $0.29 |
| $20 | $1.79 | $1.91 | Humanitix by $0.12 |
| $25 | $1.99 | $2.31 | Humanitix by $0.32 |
| $50 | $2.99 | $4.32 | Humanitix by $1.33 |
| $100 | $4.99 | $8.35 | Humanitix by $3.36 |
| $150 | $6.99 | $12.37 | Humanitix by $5.38 |
The whole fee on a one-ticket order, platform and card processing. The lower fee at each price is in bold.
What the buyer pays and the organiser receives
With the fee passed on to the buyer, the organiser receives the whole ticket price.
Humanitix
| Ticket | Fee | Buyer pays | Organiser receives | If absorbed |
|---|---|---|---|---|
| $10 | $1.39 | $11.39 | $10.00 | $8.61 |
| $20 | $1.79 | $21.79 | $20.00 | $18.21 |
| $25 | $1.99 | $26.99 | $25.00 | $23.01 |
| $50 | $2.99 | $52.99 | $50.00 | $47.01 |
| $100 | $4.99 | $104.99 | $100.00 | $95.01 |
| $150 | $6.99 | $156.99 | $150.00 | $143.01 |
If absorbed: the organiser keeps the price less the fee.
Luma
| Ticket | Fee | Buyer pays | Organiser receives | If absorbed |
|---|---|---|---|---|
| $10 | $1.10 | $11.10 | $10.00 | $8.91 |
| $20 | $1.91 | $21.91 | $20.00 | $18.12 |
| $25 | $2.31 | $27.31 | $25.00 | $22.72 |
| $50 | $4.32 | $54.32 | $50.00 | $45.75 |
| $100 | $8.35 | $108.35 | $100.00 | $91.80 |
| $150 | $12.37 | $162.37 | $150.00 | $137.85 |
If absorbed: the organiser keeps the price less the fee, with card processing charged on the price alone.
The price where it flips: $17.25
The cheaper one changes once between $1 and $500: from $1 to $17.20 Luma is cheaper; from $17.25 to $500 Humanitix is cheaper.
How each fee works
Humanitix
4% + $0.99 per paid ticket.
Uses Humanitix Standard pricing of 4% + $0.99 per paid ticket. Free tickets have no service fee. Confirm current rates on Humanitix if your plan differs. Rates checked August 2026: confirm current rates on Humanitix’s own site.
More: How much does Humanitix charge per ticket?
Luma
5% per paid ticket, plus 2.9% + $0.30 card processing on the order.
Uses Luma free-plan style pricing (~5% platform) plus a typical card processing estimate. Luma Plus can reduce platform fee to $0. Confirm on Luma. Rates checked August 2026: confirm current rates on Luma’s own site.
Humanitix and Luma: features
Feature by feature, from each platform’s own help and pricing pages, with One Ticket alongside.
| Feature | Humanitix | Luma | One Ticket |
|---|---|---|---|
| Selling | |||
| Free events: no fee for anyone | Yes | Yes | Yes: No Stripe account needed |
| No monthly cost to sell | Yes | Yes: Luma Plus is optional | Yes: The Free plan |
| Ticket types with their own price and capacity | Yes | Yes | Yes |
| Tickets on and off sale at set times, like an early bird | Yes | Yes | Yes |
| Discount codes | Yes | Yes | Yes: Limited by uses or dates |
| A limit on tickets per order | Yes: Per order | Partly: no cap per guest with group registration on | Yes: Per order and per person |
| Repeat events or sessions on one page | Yes | Check their site | Yes: A series on one landing page |
| Subscriptions billed weekly, fortnightly or monthly | Check their site | Check their site | Yes: Each session’s ticket issued for them |
| Sell in AUD, USD or GBP | Yes: And NZD | Yes: You choose the currency | Yes: Set per organiser |
| Waitlists for sold-out events | Yes | Yes | Yes: Freed places offered in turn |
| Getting paid | |||
| The buyer pays the fee on top of your price, by default | Yes: You can absorb or split it instead | Not that we could find | Yes: You receive 100% of your price, or absorb it on Pro and Team |
| Ticket money paid into your own Stripe account | Yes: If you connect Stripe | Yes | Yes |
| Export orders and attendees | Check their site | Yes: CSV | Yes: As CSV |
| Refunds | |||
| Refund policy shown before purchase | Yes | Yes: A link on the event page | Yes |
| Buyers ask for a refund through the platform | Yes: Forwarded to you | Check their site | Yes: Unanswered ones go to One Ticket support |
| Buyers refund themselves within your policy | Yes: If you turn it on | Not that we could find | Yes: Where your policy allows |
| The door | |||
| QR code tickets by email | Yes | Yes | Yes |
| Add to calendar | Yes | Yes | Yes: A calendar file on every ticket |
| Reminder emails before the event | Yes: You set them up | Yes: Automatic | Yes: Automatic: the day before and the morning of |
| QR check-in in a phone’s browser, no app | Partly: search and check in from a browser; QR scanning is in its app | Yes: From the event’s manage page | Yes: Any phone, and a door link for volunteers |
| Box office: cash and comps at the door | Yes: In its Hosts app | Check their site | Yes: Cash, comps and bank transfers |
| Your page | |||
| Your colours and theme on the event page | Yes: A main colour, light or dark | Yes: 40+ themes, a colour and a title font | Yes: A colour theme, cover and display font |
| Hidden tickets unlocked by a code | Yes | Yes | Yes |
| Your own questions at checkout | Yes | Yes | Yes: Dropdown or free text |
| Online | |||
| Online events with a join link for ticket holders | Yes: A virtual event hub | Yes: In confirmation and reminder emails | Yes: On every ticket |
Features checked October 2026 from each platform’s own help and pricing pages; they change, so check their sites. We list only features One Ticket has. “Not that we could find” means it wasn’t on the pages we checked.
Sources
From each platform’s own pages, checked October 2026.
- Humanitix: How much does Humanitix cost · Event guide create a recurring event with repeating dates and times · Set when tickets will start or end sales · Create discount codes and automatic discounts · Limit the number of tickets that can be purchased for each order · Sell tickets on the day with the Humanitix for hosts app · Enable and manage a waitlist for your event · Choose who pays the fees for your event · Connect Stripe to receive flexible payments · Tips on setting a refund policy · I want to request a refund · Allow buyers to refund and cancel their orders and tickets · How do I access my digital ticket · Do ticket buyers receive a confirmation email for their purchase · Do ticket buyers automatically get an event reminder email · How to check in your attendees · How to style your event page · Hidden tickets and access codes · Collect attendee information with checkout questions · Event guide deliver your online event with the virtual event hub
- Luma: Luma vs Meetup · Luma Plus · Waitlist · Setting up ticket types · Create coupons for paid events · Group registration · Payment methods · Creating a paid event · How to set up your Stripe account · Download guest CSV · Refunding a guest · Check in · iCal syncing · Update to reminders on Luma · Event themes and customization · Unlock codes · Collect registration questions · Google Meet integration
Or skip both: One Ticket
On One Ticket the buyer pays a $1.45 booking fee on a $25 ticket, and you receive the whole $25.
Your price is your takings
You receive 100% of the price you set, on every ticket and every plan. The booking fee is added at checkout for the buyer.
Run the door without an app
QR check-in works in your phone’s browser: nothing to install, nothing to download on the night.
Nothing to pay on a free night
Free registrations carry no fee for anyone, and the Free plan has no monthly cost.
Common questions
- Is Humanitix or Luma cheaper for a $25 ticket?
- For a $25 ticket, Humanitix’s fee is $1.99 and Luma’s is $2.31, so Humanitix is $0.32 cheaper per ticket. Fees are for a one-ticket order, from published rates checked August 2026.
- Who pays the fee on Humanitix and Luma?
- On Humanitix, buyers pay the booking fee on top of the ticket price by default; you can absorb or split it instead. Luma’s published rates we used don’t say who pays the fee by default: check its own site. Checked October 2026 on Humanitix’s own pages.
- Are free tickets free on Humanitix and Luma?
- Humanitix charges no fee on free tickets. Luma charges no fee on free events. Checked October 2026 on each platform’s own pages.
- At what ticket price does the cheaper one change?
- The cheaper one changes once between $1 and $500: from $1 to $17.20 Luma is cheaper; from $17.25 to $500 Humanitix is cheaper.
- Can you check people in without an app on Humanitix or Luma?
- On Humanitix, partly: its console checks people in by search in a browser; its help pages document QR scanning in its Hosts app. On Luma, yes: its check-in scanner opens from the event’s manage page on the web. On One Ticket, yes: QR check-in runs in any phone’s browser, with nothing to install. Checked October 2026 on each platform’s own pages.
- Is ticket money paid into your own Stripe account on Humanitix or Luma?
- On Humanitix, yes, if you connect your own Stripe account: ticket sales then go straight into it. On Luma, yes: you link your own Stripe account, and ticket payments go into it. On One Ticket, yes: ticket money is charged to your own Stripe account. Until your first paid event has gone cleanly, it is paid out two days after each event. Checked October 2026 on each platform’s own pages.