Comparisons/Eventbrite vs Luma: fees and features

FeesRates checked August 2026, features October 2026

Eventbrite vs Luma: fees and features

Luma charges $0.22 less on a $25 ticket, but the cheaper one changes once between $1 and $500. Luma’s rates add card processing on top of its fee; the Eventbrite rates we used have no separate processing charge.

9 minute read

The answer first

For a $25 ticket, Eventbrite’s fee is $2.53 and Luma’s is $2.31, so Luma is $0.22 cheaper per ticket.

  • On Eventbrite, attendees pay its ticketing fees on top of the price by default; you can absorb them instead.
  • Luma’s published rates we used don’t say who pays the fee by default: check its own site.
  • Eventbrite charges no fee on free tickets. Luma charges no fee on free events.

What each charges from $10 to $150

TicketEventbriteLumaCheaper
$10$1.73$1.10Luma by $0.63
$20$2.26$1.91Luma by $0.35
$25$2.53$2.31Luma by $0.22
$50$3.87$4.32Eventbrite by $0.45
$100$6.54$8.35Eventbrite by $1.81
$150$9.22$12.37Eventbrite by $3.15

The whole fee on a one-ticket order, platform and card processing. The lower fee at each price is in bold.

What the buyer pays and the organiser receives

With the fee passed on to the buyer, the organiser receives the whole ticket price.

Eventbrite

TicketFeeBuyer paysOrganiser receivesIf absorbed
$10$1.73$11.73$10.00$8.27
$20$2.26$22.26$20.00$17.74
$25$2.53$27.53$25.00$22.47
$50$3.87$53.87$50.00$46.13
$100$6.54$106.54$100.00$93.46
$150$9.22$159.22$150.00$140.78

If absorbed: the organiser keeps the price less the fee.

Luma

TicketFeeBuyer paysOrganiser receivesIf absorbed
$10$1.10$11.10$10.00$8.91
$20$1.91$21.91$20.00$18.12
$25$2.31$27.31$25.00$22.72
$50$4.32$54.32$50.00$45.75
$100$8.35$108.35$100.00$91.80
$150$12.37$162.37$150.00$137.85

If absorbed: the organiser keeps the price less the fee, with card processing charged on the price alone.

The price where it flips: $33.30

The cheaper one changes once between $1 and $500: from $1 to $33.25 Luma is cheaper; from $33.30 to $500 Eventbrite is cheaper.

How each fee works

Eventbrite

5.35% + $1.19 per paid ticket.

Uses Eventbrite’s published Australia paid-ticket service fee of 5.35% + $1.19 AUD per ticket. Free tickets have no service fee. Confirm current rates on Eventbrite if your plan differs. Rates checked August 2026: confirm current rates on Eventbrite’s own site.

More: How much does Eventbrite charge per ticket?

Luma

5% per paid ticket, plus 2.9% + $0.30 card processing on the order.

Uses Luma free-plan style pricing (~5% platform) plus a typical card processing estimate. Luma Plus can reduce platform fee to $0. Confirm on Luma. Rates checked August 2026: confirm current rates on Luma’s own site.

More: How much does Luma charge per ticket?

Eventbrite and Luma: features

Feature by feature, from each platform’s own help and pricing pages, with One Ticket alongside.

FeatureEventbriteLumaOne Ticket
Selling
Free events: no fee for anyoneYesYesYes: No Stripe account needed
No monthly cost to sellYes: Premium is optionalYes: Luma Plus is optionalYes: The Free plan
Ticket types with their own price and capacityYesYesYes
Tickets on and off sale at set times, like an early birdYesYesYes
Discount codesYesYesYes: Limited by uses or dates
A limit on tickets per orderYes: Per orderPartly: no cap per guest with group registration onYes: Per order and per person
Repeat events or sessions on one pageYesCheck their siteYes: A series on one landing page
Subscriptions billed weekly, fortnightly or monthlyCheck their siteCheck their siteYes: Each session’s ticket issued for them
Sell in AUD, USD or GBPCheck their siteYes: You choose the currencyYes: Set per organiser
Waitlists for sold-out eventsYesYesYes: Freed places offered in turn
Getting paid
The buyer pays the fee on top of your price, by defaultYes: You can absorb it insteadNot that we could findYes: You receive 100% of your price, or absorb it on Pro and Team
Ticket money paid into your own Stripe accountPartly: it collects ticket money unless you use PayPalYesYes
Export orders and attendeesYes: CSV or ExcelYes: CSVYes: As CSV
Refunds
Refund policy shown before purchaseYesYes: A link on the event pageYes
Buyers ask for a refund through the platformYes: From their Eventbrite accountCheck their siteYes: Unanswered ones go to One Ticket support
Buyers refund themselves within your policyYes: Automatic within your policy, with Eventbrite Payment ProcessingNot that we could findYes: Where your policy allows
The door
QR code tickets by emailYes: Linked from the confirmation emailYesYes
Add to calendarYes: In its appYesYes: A calendar file on every ticket
Reminder emails before the eventYes: Automatic, 48 hours beforeYes: AutomaticYes: Automatic: the day before and the morning of
QR check-in in a phone’s browser, no appPartly: search and check in from a browser; QR scanning is in its appYes: From the event’s manage pageYes: Any phone, and a door link for volunteers
Box office: cash and comps at the doorYes: In its Organizer appCheck their siteYes: Cash, comps and bank transfers
Your page
Your colours and theme on the event pageCheck their siteYes: 40+ themes, a colour and a title fontYes: A colour theme, cover and display font
Hidden tickets unlocked by a codeYesYesYes
Your own questions at checkoutYesYesYes: Dropdown or free text
Online
Online events with a join link for ticket holdersYesYes: In confirmation and reminder emailsYes: On every ticket

Features checked October 2026 from each platform’s own help and pricing pages; they change, so check their sites. We list only features One Ticket has. “Not that we could find” means it wasn’t on the pages we checked.

Sources

Or skip both: One Ticket

On One Ticket the buyer pays a $1.45 booking fee on a $25 ticket, and you receive the whole $25.

Keep every dollar of your price

Set a $25 ticket and you receive $25. The buyer pays a small booking fee on top, so there is nothing to absorb.

Free events stay free

A free ticket costs nobody anything: no fee for you or your guests, and you don’t need Stripe connected to run one.

Refunds buyers can trust

Your refund policy is shown before anyone pays. If the date, start time or place changes, everyone booked can refund in full, booking fee included.

Create your event free

The Eventbrite alternative · The Luma alternative

Common questions

Is Eventbrite or Luma cheaper for a $25 ticket?
For a $25 ticket, Eventbrite’s fee is $2.53 and Luma’s is $2.31, so Luma is $0.22 cheaper per ticket. Fees are for a one-ticket order, from published rates checked August 2026.
Who pays the fee on Eventbrite and Luma?
On Eventbrite, attendees pay its ticketing fees on top of the price by default; you can absorb them instead. Luma’s published rates we used don’t say who pays the fee by default: check its own site. Checked October 2026 on Eventbrite’s own pages.
Are free tickets free on Eventbrite and Luma?
Eventbrite charges no fee on free tickets. Luma charges no fee on free events. Checked October 2026 on each platform’s own pages.
At what ticket price does the cheaper one change?
The cheaper one changes once between $1 and $500: from $1 to $33.25 Luma is cheaper; from $33.30 to $500 Eventbrite is cheaper.
Can you check people in without an app on Eventbrite or Luma?
On Eventbrite, partly: in a browser you check people in by searching for them; its help pages document QR scanning in its Organizer app. On Luma, yes: its check-in scanner opens from the event’s manage page on the web. On One Ticket, yes: QR check-in runs in any phone’s browser, with nothing to install. Checked October 2026 on each platform’s own pages.
Is ticket money paid into your own Stripe account on Eventbrite or Luma?
On Eventbrite, partly: Eventbrite collects ticket money and pays it out, unless you use PayPal, which pays into your own PayPal account. On Luma, yes: you link your own Stripe account, and ticket payments go into it. On One Ticket, yes: ticket money is charged to your own Stripe account. Until your first paid event has gone cleanly, it is paid out two days after each event. Checked October 2026 on each platform’s own pages.