Comparisons/TryBooking vs Luma: fees and features

FeesRates checked August 2026, features October 2026

TryBooking vs Luma: fees and features

TryBooking charges $1.17 less on a $25 ticket, and stays cheaper at every price to $500.

8 minute read

The answer first

For a $25 ticket, TryBooking’s fee is $1.14 and Luma’s is $2.31, so TryBooking is $1.17 cheaper per ticket.

  • On TryBooking, by default the buyer pays the ticket fee and the organiser the 2.5% processing fee; either can be switched.
  • Luma’s published rates we used don’t say who pays the fee by default: check its own site.
  • TryBooking charges no fee on free tickets. Luma charges no fee on free events.

What each charges from $10 to $150

TicketTryBookingLumaCheaper
$10$0.76$1.10TryBooking by $0.34
$20$1.01$1.91TryBooking by $0.90
$25$1.14$2.31TryBooking by $1.17
$50$1.76$4.32TryBooking by $2.56
$100$3.01$8.35TryBooking by $5.34
$150$4.26$12.37TryBooking by $8.11

The whole fee on a one-ticket order, platform and card processing. The lower fee at each price is in bold.

What the buyer pays and the organiser receives

With the fee passed on to the buyer, the organiser receives the whole ticket price.

TryBooking

TicketFeeBuyer paysOrganiser receivesIf absorbed
$10$0.76$10.76$10.00$9.25
$20$1.01$21.01$20.00$19.00
$25$1.14$26.14$25.00$23.87
$50$1.76$51.76$50.00$48.25
$100$3.01$103.01$100.00$97.00
$150$4.26$154.26$150.00$145.75

If absorbed: the organiser keeps the price less the fee, with card processing charged on the price alone.

Luma

TicketFeeBuyer paysOrganiser receivesIf absorbed
$10$1.10$11.10$10.00$8.91
$20$1.91$21.91$20.00$18.12
$25$2.31$27.31$25.00$22.72
$50$4.32$54.32$50.00$45.75
$100$8.35$108.35$100.00$91.80
$150$12.37$162.37$150.00$137.85

If absorbed: the organiser keeps the price less the fee, with card processing charged on the price alone.

TryBooking is cheaper at every price

TryBooking is cheaper at every ticket price between $1 and $500: the cheaper one never changes.

How each fee works

TryBooking

$0.50 per paid ticket ($0.15 when the ticket is $5 or less), plus 2.5% card processing on the order.

Uses TryBooking Australia published rates: $0.50 ticket fee per paid ticket ($0.15 if $5 or less) plus 2.5% processing. Who pays each fee can be configured in TryBooking. Rates checked August 2026: confirm current rates on TryBooking’s own site.

More: How much does TryBooking charge per ticket?

Luma

5% per paid ticket, plus 2.9% + $0.30 card processing on the order.

Uses Luma free-plan style pricing (~5% platform) plus a typical card processing estimate. Luma Plus can reduce platform fee to $0. Confirm on Luma. Rates checked August 2026: confirm current rates on Luma’s own site.

More: How much does Luma charge per ticket?

TryBooking and Luma: features

Feature by feature, from each platform’s own help and pricing pages, with One Ticket alongside.

FeatureTryBookingLumaOne Ticket
Selling
Free events: no fee for anyoneYesYesYes: No Stripe account needed
No monthly cost to sellYesYes: Luma Plus is optionalYes: The Free plan
Ticket types with their own price and capacityYesYesYes
Tickets on and off sale at set times, like an early birdYes: Early-bird prices by dateYesYes
Discount codesYesYesYes: Limited by uses or dates
A limit on tickets per orderYes: Per bookingPartly: no cap per guest with group registration onYes: Per order and per person
Repeat events or sessions on one pageYesCheck their siteYes: A series on one landing page
Subscriptions billed weekly, fortnightly or monthlyCheck their siteCheck their siteYes: Each session’s ticket issued for them
Sell in AUD, USD or GBPPartly: AUD only, as far as we foundYes: You choose the currencyYes: Set per organiser
Waitlists for sold-out eventsYesYesYes: Freed places offered in turn
Getting paid
The buyer pays the fee on top of your price, by defaultPartly: the buyer pays the ticket fee, you the 2.5% processingNot that we could findYes: You receive 100% of your price, or absorb it on Pro and Team
Ticket money paid into your own Stripe accountYes: If you connect StripeYesYes
Export orders and attendeesCheck their siteYes: CSVYes: As CSV
Refunds
Refund policy shown before purchaseYes: In your event termsYes: A link on the event pageYes
Buyers ask for a refund through the platformPartly: buyers message you from the event page or their emailCheck their siteYes: Unanswered ones go to One Ticket support
Buyers refund themselves within your policyNo: Refunds are handled by the organiserNot that we could findYes: Where your policy allows
The door
QR code tickets by emailYes: On a PDF ticketYesYes
Add to calendarYesYesYes: A calendar file on every ticket
Reminder emails before the eventYes: You schedule themYes: AutomaticYes: Automatic: the day before and the morning of
QR check-in in a phone’s browser, no appCheck their siteYes: From the event’s manage pageYes: Any phone, and a door link for volunteers
Box office: cash and comps at the doorYesCheck their siteYes: Cash, comps and bank transfers
Your page
Your colours and theme on the event pageYesYes: 40+ themes, a colour and a title fontYes: A colour theme, cover and display font
Hidden tickets unlocked by a codePartly: a special link shows all hidden ticketsYesYes
Your own questions at checkoutYesYesYes: Dropdown or free text
Online
Online events with a join link for ticket holdersYes: The link in the confirmation emailYes: In confirmation and reminder emailsYes: On every ticket

Features checked October 2026 from each platform’s own help and pricing pages; they change, so check their sites. We list only features One Ticket has. ✗ means a platform’s own pages say it isn’t offered, or describe another way of doing it. “Not that we could find” means it wasn’t on the pages we checked.

Sources

Or skip both: One Ticket

On One Ticket the buyer pays a $1.45 booking fee on a $25 ticket, and you receive the whole $25.

Your price is your takings

You receive 100% of the price you set, on every ticket and every plan. The booking fee is added at checkout for the buyer.

Walk-ups welcome

Record cash, comps and bank transfers at the door with the box office.

Series and subscriptions, built in

Sell the season, not just the night: subscribers pay on a schedule you set and get the next session’s ticket before it runs.

Create your event free

The TryBooking alternative · The Luma alternative

Common questions

Is TryBooking or Luma cheaper for a $25 ticket?
For a $25 ticket, TryBooking’s fee is $1.14 and Luma’s is $2.31, so TryBooking is $1.17 cheaper per ticket. Fees are for a one-ticket order, from published rates checked August 2026.
Who pays the fee on TryBooking and Luma?
On TryBooking, by default the buyer pays the ticket fee and the organiser the 2.5% processing fee; either can be switched. Luma’s published rates we used don’t say who pays the fee by default: check its own site. Checked October 2026 on TryBooking’s own pages.
Are free tickets free on TryBooking and Luma?
TryBooking charges no fee on free tickets. Luma charges no fee on free events. Checked October 2026 on each platform’s own pages.
Is the same one cheaper at every ticket price?
TryBooking is cheaper at every ticket price between $1 and $500: the cheaper one never changes.
Is ticket money paid into your own Stripe account on TryBooking or Luma?
On TryBooking, yes, if you connect your own Stripe account: its pricing page says the money then settles straight into it. On Luma, yes: you link your own Stripe account, and ticket payments go into it. On One Ticket, yes: ticket money is charged to your own Stripe account. Until your first paid event has gone cleanly, it is paid out two days after each event. Checked October 2026 on each platform’s own pages.