The short answer
On One Ticket, choose a dark colour scheme, or type your own hex for the exact candle gold, and pick the display font the title is set in. Upload a photograph or let a cover be drawn from the title in the same colours. The ticket and the emails follow the scheme, so the confirmation feels like the evening.
Rename the button: Reserve my seat, not Buy now. Ticket types for Front rows and General with their own caps give a premium choice without a seating map. Your logo and the venue on a map sit on the page; our brand stays out of the way.
Share one short address, oneticket.com.au/e/your-concert. Pasted into WhatsApp, Facebook or Instagram, the cover and the title show. Print the QR for the event on the programme and the poster, and it opens the same page.
Ready-made template
Candlelight Strings
Candlelight concert, already set up as an event you can open now. Pick a date and a venue, change what you like, and publish. Nothing is saved until you do, and you can start without an account.
- Front rows and general, each capped
- A dark scheme for the candlelight
- Six to an order
Which fits your event?
Start from the one requirement that decides it.
| Your main requirement | Start with |
|---|---|
| A recital for the families of the students | A school newsletter |
| A ticketed concert that has to look beautiful | An event page in your look, on One Ticket |
| A season of concerts in the same venue | A series with one page for the season, on One Ticket |
| Reserved seating by row and seat number | A platform with a seating map |
The last row is honest: One Ticket sells capped ticket types, not numbered seats.
How it works in practice
Changing the look never touches the tickets already sold.
| You choose | The page shows |
|---|---|
| A colour scheme, or any hex | The page, ticket and emails in it |
| A display font | The title set in it |
| A cover, or none | Yours, or one drawn in your colours |
| The button's words | Reserve my seat |
| A short address | A share card that renders, and a QR for the poster |
One Ticket for a recurring room
Everything below follows from one decision: a series is one object, not a list of dates.
| Feature | What it does |
|---|---|
| Who came back | After every session: how many came, how many had been before, who is new and who has stopped coming, by name, with an address to write to |
| Subscriptions | One subscription covers every session in a series. Each night's ticket is minted ahead of time |
| Paid out | Every ticket is charged to your own Stripe account. A new account is paid out to your bank two days after each event, once guests have said how it went; after a first clean event it is paid out as it sells |
| Fees | No platform fee on the ticket price. The buyer pays a booking fee: a platform tier of 35c to $1.45 a ticket, then 1.5% of the price above $100, plus card processing. On a $25 ticket that is $1.45 all in, so the buyer pays $26.45. Free tickets cost nothing |
| Refund if it changes | Move the date, start time or place after people have booked and every one of them can refund in full, booking fee included, until it starts, whatever your refund policy says. You are warned before you save, and everyone booked is emailed the new details |
| Refund requests | On a case-by-case event the buyer asks from their ticket. You have 3 days to refund or decline; a request nobody answers goes to One Ticket support, and your payouts are held until it is settled |
| Guest ratings | After each event, ticket holders rate it: stars and a few words. From 5 ratings the average shows under your name on every event page, good or bad. Notes are for you alone, and never say who wrote them |
| Scam protection | Every page is read before it can send an email, and our emails carry none of an organiser's own links or phone numbers. A new organiser's money is held until after the event, and anyone can report an event from its page |
| Verified tick | Earned by selling here: 3 past events, 25 tickets, no chargebacks, no ignored refund requests, and an average of 4 stars once there are 10 ratings. A chargeback or an ignored request takes it away at once |
| Block a person | Block an address from a ticket type, for this event or every one after it. No public list, no conversation at the door |
| Your page | Your colours, your title font, your cover. Nobody else's event on it |
| Import | Paste an Eventbrite link and the title, description, date, venue and ticket types come across |
| Not included | A marketplace. There is no search page and no audience to sell into; the people are the ones you bring |
Common questions
- Can I use my own colours on the event page?
- Yes. Pick a scheme or type any hex colour; the ticket and emails follow it.
- Can I change the font of the title?
- Yes. Choose a display font per event or per series.
- Can I change the Buy button text?
- Yes. Rename it to Reserve, Register, RSVP or your own words.
- Does One Ticket do numbered seats?
- No. It sells capped ticket types such as Front rows and General, not a seating map.
One Ticket
Sell tickets. Keep every dollar.