The short answer
On One Ticket, make a ticket type for each format: Single, Double that admits two, and a Relay team that admits four. Each has its own cap, and an event cap sits over all of them. When one sells out it says so, and the others keep selling.
Put an early bird on a sales window that shuts on a date, and the general release on a window that opens the same day and stays hidden until then. The page changes by itself at midnight. A cap per order stops one person taking a whole heat.
Volunteers and elite athletes get hidden ticket types with an access code you send them: the public never sees those types, and they cannot be bought without the code. Questions at checkout collect a T-shirt size and an emergency contact.
Ready-made template
Functional Fitness Race
Fitness race, already set up as an event you can open now. Pick a date and a venue, change what you like, and publish. Nothing is saved until you do, and you can start without an account.
- Single, double and relay tickets, each capped
- T-shirt size and emergency contact, required
- Four to an order
Which fits your event?
Start from the one requirement that decides it.
| Your main requirement | Start with |
|---|---|
| A free community workout | Free tickets with a cap |
| Singles, doubles and relays, each with a cap | Ticket types with their own caps, on One Ticket |
| An early bird that ends on a date | A sales window, on One Ticket |
| Volunteer and elite places nobody else can see | Hidden ticket types with an access code, on One Ticket |
The event sells in waves. The page should change between them without you touching it.
How it works in practice
Put your prices into the calculator: the booking fee steps with the price, and the buyer pays it.
| You set | It does |
|---|---|
| Single, Double, Relay | Each with its own cap; a double and a relay count their people |
| An early bird window | Closes on its own date |
| General, hidden until it opens | Appears on the day, never before |
| A hidden type with a code | Volunteer and elite places only for those sent it |
| A cap per order | Nobody takes a whole heat |
One Ticket for a recurring room
Everything below follows from one decision: a series is one object, not a list of dates.
| Feature | What it does |
|---|---|
| Who came back | After every session: how many came, how many had been before, who is new and who has stopped coming, by name, with an address to write to |
| Subscriptions | One subscription covers every session in a series. Each night's ticket is minted ahead of time |
| Paid out | Every ticket is charged to your own Stripe account. A new account is paid out to your bank two days after each event, once guests have said how it went; after a first clean event it is paid out as it sells |
| Fees | No platform fee on the ticket price. The buyer pays a booking fee: a platform tier of 35c to $1.45 a ticket, then 1.5% of the price above $100, plus card processing. On a $25 ticket that is $1.45 all in, so the buyer pays $26.45. Free tickets cost nothing |
| Refund if it changes | Move the date, start time or place after people have booked and every one of them can refund in full, booking fee included, until it starts, whatever your refund policy says. You are warned before you save, and everyone booked is emailed the new details |
| Refund requests | On a case-by-case event the buyer asks from their ticket. You have 3 days to refund or decline; a request nobody answers goes to One Ticket support, and your payouts are held until it is settled |
| Guest ratings | After each event, ticket holders rate it: stars and a few words. From 5 ratings the average shows under your name on every event page, good or bad. Notes are for you alone, and never say who wrote them |
| Scam protection | Every page is read before it can send an email, and our emails carry none of an organiser's own links or phone numbers. A new organiser's money is held until after the event, and anyone can report an event from its page |
| Verified tick | Earned by selling here: 3 past events, 25 tickets, no chargebacks, no ignored refund requests, and an average of 4 stars once there are 10 ratings. A chargeback or an ignored request takes it away at once |
| Block a person | Block an address from a ticket type, for this event or every one after it. No public list, no conversation at the door |
| Your page | Your colours, your title font, your cover. Nobody else's event on it |
| Import | Paste an Eventbrite link and the title, description, date, venue and ticket types come across |
| Not included | A marketplace. There is no search page and no audience to sell into; the people are the ones you bring |
Common questions
- Can I sell team tickets?
- Yes. A ticket type can admit two, four or more people and counts all of them against the cap.
- Can an early bird close automatically?
- Yes. Give the ticket type a sales window and it shuts on its own.
- Can I have tickets the public cannot see?
- Yes. A hidden ticket type needs an access code to buy.
- Can I collect T-shirt sizes?
- Yes. Add a dropdown question at checkout.
One Ticket
Sell tickets. Keep every dollar.