The short answer
On One Ticket, add the questions under Questions at checkout. A dropdown for the role they want (a speaking part, a small part, just watching), a dropdown for dietary needs, and a free-text question for allergies. Mark them required and nobody holds a ticket without answering.
A question can belong to one ticket type, so a Dinner and Show ticket asks about food and a Show Only ticket does not. Answers sit against each order in Orders and in the attendee CSV, which is the casting sheet for the host and the list for the kitchen.
If the venue or the start time changes, one message reaches everyone booked. The reminder the day before carries the ticket and the dress code, and the morning after the report says who came and who was new.
Ready-made template
Murder Mystery Dinner
Murder mystery dinner, already set up as an event you can open now. Pick a date and a venue, change what you like, and publish. Nothing is saved until you do, and you can start without an account.
- Roles asked at checkout, required
- Dietary needs, required
- The waitlist for cancellations
Which fits your event?
Start from the one requirement that decides it.
| Your main requirement | Start with |
|---|---|
| Eight friends at home with a boxed game | A group chat |
| A dinner theatre night for sixty | Required checkout questions, on One Ticket |
| Dinner tickets and show-only tickets | Questions on the dinner ticket only, on One Ticket |
| A monthly mystery with regulars | A series with one link |
Casting at the door is chaos. Casting from the booking list is a script.
How it works in practice
Nothing here is food safety advice. Ask your venue how it wants allergies reported.
| You ask | You get |
|---|---|
| Which role they want | A casting sheet before the night |
| Dietary needs, required | A complete list for the kitchen |
| Allergies, free text | Room for the answer that matters most |
| Asked of the dinner ticket only | Show-only guests are not asked about food |
| The attendee export | Both lists, by name |
One Ticket for a recurring room
Everything below follows from one decision: a series is one object, not a list of dates.
| Feature | What it does |
|---|---|
| Who came back | After every session: how many came, how many had been before, who is new and who has stopped coming, by name, with an address to write to |
| Subscriptions | One subscription covers every session in a series. Each night's ticket is minted ahead of time |
| Paid out | Every ticket is charged to your own Stripe account. A new account is paid out to your bank two days after each event, once guests have said how it went; after a first clean event it is paid out as it sells |
| Fees | No platform fee on the ticket price. The buyer pays a booking fee: a platform tier of 35c to $1.45 a ticket, then 1.5% of the price above $100, plus card processing. On a $25 ticket that is $1.45 all in, so the buyer pays $26.45. Free tickets cost nothing |
| Refund if it changes | Move the date, start time or place after people have booked and every one of them can refund in full, booking fee included, until it starts, whatever your refund policy says. You are warned before you save, and everyone booked is emailed the new details |
| Refund requests | On a case-by-case event the buyer asks from their ticket. You have 3 days to refund or decline; a request nobody answers goes to One Ticket support, and your payouts are held until it is settled |
| Guest ratings | After each event, ticket holders rate it: stars and a few words. From 5 ratings the average shows under your name on every event page, good or bad. Notes are for you alone, and never say who wrote them |
| Scam protection | Every page is read before it can send an email, and our emails carry none of an organiser's own links or phone numbers. A new organiser's money is held until after the event, and anyone can report an event from its page |
| Verified tick | Earned by selling here: 3 past events, 25 tickets, no chargebacks, no ignored refund requests, and an average of 4 stars once there are 10 ratings. A chargeback or an ignored request takes it away at once |
| Block a person | Block an address from a ticket type, for this event or every one after it. No public list, no conversation at the door |
| Your page | Your colours, your title font, your cover. Nobody else's event on it |
| Import | Paste an Eventbrite link and the title, description, date, venue and ticket types come across |
| Not included | A marketplace. There is no search page and no audience to sell into; the people are the ones you bring |
Common questions
- Can I make a checkout question required?
- Yes. A required question must be answered before a ticket can be bought.
- Can I ask a question on one ticket type only?
- Yes. A question can belong to a single ticket type.
- Where do the answers go?
- Against each order in Orders, and into the attendee CSV export.
- Can I tell everyone if the venue changes?
- Yes. Message everyone booked from the event.
One Ticket
Sell tickets. Keep every dollar.