Blog/How people do it now

How people do it now · Updated 28 September 2026

A spreadsheet and PayID

The tidiest do-it-yourself setup, and the one most rooms graduate to. Where the sheet stops being enough: the door, the cap, refunds and the report you never get.

5 minute readWritten for organisers in Australia

A candlelit table set for dinner
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Which fits your event?

Start from the one requirement that decides it.

Your main requirementStart with
A committee of eight who all have the sheet openThe sheet
A room where the cap matters and the waitlist is realOne Ticket
Refunds and no-shows are a column you fill in by handOne Ticket
A free room you only want a headcount forThe sheet, or a free ticket, which costs nobody anything

PayID is described as people use it. Nothing on this page is a claim about its terms.

Ready-made template

Salsa for Beginners

Salsa class, already set up as an event you can open now. Pick a date and a venue, change what you like, and publish. Nothing is saved until you do, and you can start without an account.

  • A single and a couple ticket that admits two
  • Lead or follow at checkout
  • Weekly, ready for a subscription
Use this template

What it looks like today

A sheet is honest work. It is also the work, every week, and it never sends the reminder.

Each eventTodayWith a ticket
Taking a bookingA message with the PayID, a transfer, a rowA link, a card, a ticket
Matching money to namesThe reference field, when people fill it inEvery payment is a name and an email
The capYou watch the row countThe tier closes itself
Cost on a $25 ticket$0, plus the reconciling$1.45, paid by the buyer
Cost on a free ticket$0$0

Where it breaks

At the eventTodayA ticket
Knowing the room is fullYou count, then you stop replyingA cap closes the tier and opens a waitlist
At the doorA list on a phone, and a queue while you find the nameA scan, a green tick, a name search
A refundA transfer back, by hand, when you rememberA refund from Orders; the ticket voids itself
The reminder the day beforeA message you writeSent for you
The morning afterYou reconcile itWho came, who was new, who stopped coming

One Ticket for a recurring room

Everything below follows from one decision: a series is one object, not a list of dates.

FeatureWhat it does
Who came backAfter every session: how many came, how many had been before, who is new and who has stopped coming, by name, with an address to write to
SubscriptionsOne subscription covers every session in a series. Each night's ticket is minted ahead of time
Paid outEvery ticket is charged to your own Stripe account. A new account is paid out to your bank two days after each event, once guests have said how it went; after a first clean event it is paid out as it sells
FeesNo platform fee on the ticket price. The buyer pays a booking fee: a platform tier of 35c to $1.45 a ticket, then 1.5% of the price above $100, plus card processing. On a $25 ticket that is $1.45 all in, so the buyer pays $26.45. Free tickets cost nothing
Refund if it changesMove the date, start time or place after people have booked and every one of them can refund in full, booking fee included, until it starts, whatever your refund policy says. You are warned before you save, and everyone booked is emailed the new details
Refund requestsOn a case-by-case event the buyer asks from their ticket. You have 3 days to refund or decline; a request nobody answers goes to One Ticket support, and your payouts are held until it is settled
Guest ratingsAfter each event, ticket holders rate it: stars and a few words. From 5 ratings the average shows under your name on every event page, good or bad. Notes are for you alone, and never say who wrote them
Scam protectionEvery page is read before it can send an email, and our emails carry none of an organiser's own links or phone numbers. A new organiser's money is held until after the event, and anyone can report an event from its page
Verified tickEarned by selling here: 3 past events, 25 tickets, no chargebacks, no ignored refund requests, and an average of 4 stars once there are 10 ratings. A chargeback or an ignored request takes it away at once
Block a personBlock an address from a ticket type, for this event or every one after it. No public list, no conversation at the door
Your pageYour colours, your title font, your cover. Nobody else's event on it
ImportPaste an Eventbrite link and the title, description, date, venue and ticket types come across
Not includedA marketplace. There is no search page and no audience to sell into; the people are the ones you bring

Moving across

What movesWhat happens
The sheetKeep it as history. From the first ticket sold here, the list keeps itself
The PayIDKeep it for the people who will never use a card; sell them a ticket at the door from the same list
The next sessionBuild it in a sentence, publish, send the link where you used to send the PayID

One Ticket

Sell tickets. Keep every dollar.

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