Which fits your event?
Start from the one requirement that decides it.
| Your main requirement | Start with |
|---|---|
| You sell things, and the class is a thing once a year | The shop |
| The class runs every month and you want to know who came back | One Ticket |
| People need a ticket at the door, not an order number | One Ticket |
| A kit plus a class, bought together | The shop for the kit, a ticket for the class, one link to each |
Shopify is described as people use it. Nothing on this page is a claim about its fees or terms.
Ready-made template
Wine Tasting Evening
Wine tasting, already set up as an event you can open now. Pick a date and a venue, change what you like, and publish. Nothing is saved until you do, and you can start without an account.
- Thirty places, four to an order
- A required 18 and over question
- Allergies for the food at checkout
What it looks like today
A shop is built to ship things. A class is a date, a room and a list, and the shop knows none of that.
| Each event | Today | With a ticket |
|---|---|---|
| Taking a booking | Add to cart, checkout, an order email | A link, a card, a ticket |
| The cap | Stock of twelve | A cap of twelve, and a waitlist for the thirteenth |
| The date | In the product title | On the ticket, the page and the reminder |
| Cost on a $60 workshop | Your shop's fees, out of the $60 | A stepped booking fee the buyer pays; see the calculator |
| Cost on a free class | Usually not possible without a $0 product | $0 |
Where it breaks
| At the event | Today | A ticket |
|---|---|---|
| At the door | A list on a phone, and a queue while you find the name | A scan, a green tick, a name search |
| The reminder the day before | Not a thing shops do | Sent for you |
| A refund after the class ran | The shop refunds; it does not know the class already happened | A refund cutoff you set, and a ticket that voids itself |
| Knowing the room is full | You count, then you stop replying | A cap closes the tier and opens a waitlist |
| The morning after | You reconcile it | Who came, who was new, who stopped coming |
One Ticket for a recurring room
Everything below follows from one decision: a series is one object, not a list of dates.
| Feature | What it does |
|---|---|
| Who came back | After every session: how many came, how many had been before, who is new and who has stopped coming, by name, with an address to write to |
| Subscriptions | One subscription covers every session in a series. Each night's ticket is minted ahead of time |
| Paid out | Every ticket is charged to your own Stripe account. A new account is paid out to your bank two days after each event, once guests have said how it went; after a first clean event it is paid out as it sells |
| Fees | No platform fee on the ticket price. The buyer pays a booking fee: a platform tier of 35c to $1.45 a ticket, then 1.5% of the price above $100, plus card processing. On a $25 ticket that is $1.45 all in, so the buyer pays $26.45. Free tickets cost nothing |
| Refund if it changes | Move the date, start time or place after people have booked and every one of them can refund in full, booking fee included, until it starts, whatever your refund policy says. You are warned before you save, and everyone booked is emailed the new details |
| Refund requests | On a case-by-case event the buyer asks from their ticket. You have 3 days to refund or decline; a request nobody answers goes to One Ticket support, and your payouts are held until it is settled |
| Guest ratings | After each event, ticket holders rate it: stars and a few words. From 5 ratings the average shows under your name on every event page, good or bad. Notes are for you alone, and never say who wrote them |
| Scam protection | Every page is read before it can send an email, and our emails carry none of an organiser's own links or phone numbers. A new organiser's money is held until after the event, and anyone can report an event from its page |
| Verified tick | Earned by selling here: 3 past events, 25 tickets, no chargebacks, no ignored refund requests, and an average of 4 stars once there are 10 ratings. A chargeback or an ignored request takes it away at once |
| Block a person | Block an address from a ticket type, for this event or every one after it. No public list, no conversation at the door |
| Your page | Your colours, your title font, your cover. Nobody else's event on it |
| Import | Paste an Eventbrite link and the title, description, date, venue and ticket types come across |
| Not included | A marketplace. There is no search page and no audience to sell into; the people are the ones you bring |
Moving across
| What moves | What happens |
|---|---|
| The shop | Keep it for products. Link the class from the product page |
| The customers | They buy the class at its own link; they are on your event list from their first ticket |
| The monthly class | A series here, one link for all the dates |
One Ticket
Sell tickets. Keep every dollar.