Which fits your event?
Start from the one requirement that decides it.
| Your main requirement | Start with |
|---|---|
| A members' lunch where the treasurer knows everyone | The email |
| The replies and the payments are two lists that never agree | One Ticket |
| Guests of members, and a cap on the room | One Ticket |
| A free AGM where a headcount is enough | The email, or a free ticket, which costs nobody anything |
PayPal and email are described as people use them. Nothing on this page is a claim about any provider's fees.
Ready-made template
Author Talk and Signing
Author talk, already set up as an event you can open now. Pick a date and a venue, change what you like, and publish. Nothing is saved until you do, and you can start without an account.
- Entry, and entry with a signed book
- Questions for the author collected at checkout
- The waitlist when the room fills
What it looks like today
Two lists is the whole problem. The reply is a promise; the payment is the booking.
| Each event | Today | With a ticket |
|---|---|---|
| Taking a booking | A reply, then a payment somewhere else | A link, a card, a ticket |
| The list | The inbox, searched | The people who paid |
| The reminder | Another email to everyone | To the people with a ticket |
| Cost on a $45 lunch | The payment provider's fee, out of the $45 | A stepped booking fee the buyer pays; see the calculator |
| Cost on a free event | $0 | $0 |
Where it breaks
| At the event | Today | A ticket |
|---|---|---|
| The member who replied and never paid | The treasurer's phone call | No ticket without payment |
| Knowing the room is full | You count, then you stop replying | A cap closes the tier and opens a waitlist |
| At the door | A list on a phone, and a queue while you find the name | A scan, a green tick, a name search |
| A refund | A transfer back, by hand, when you remember | A refund from Orders; the ticket voids itself |
| The morning after | You reconcile it | Who came, who was new, who stopped coming |
One Ticket for a recurring room
Everything below follows from one decision: a series is one object, not a list of dates.
| Feature | What it does |
|---|---|
| Who came back | After every session: how many came, how many had been before, who is new and who has stopped coming, by name, with an address to write to |
| Subscriptions | One subscription covers every session in a series. Each night's ticket is minted ahead of time |
| Paid out | Every ticket is charged to your own Stripe account. A new account is paid out to your bank two days after each event, once guests have said how it went; after a first clean event it is paid out as it sells |
| Fees | No platform fee on the ticket price. The buyer pays a booking fee: a platform tier of 35c to $1.45 a ticket, then 1.5% of the price above $100, plus card processing. On a $25 ticket that is $1.45 all in, so the buyer pays $26.45. Free tickets cost nothing |
| Refund if it changes | Move the date, start time or place after people have booked and every one of them can refund in full, booking fee included, until it starts, whatever your refund policy says. You are warned before you save, and everyone booked is emailed the new details |
| Refund requests | On a case-by-case event the buyer asks from their ticket. You have 3 days to refund or decline; a request nobody answers goes to One Ticket support, and your payouts are held until it is settled |
| Guest ratings | After each event, ticket holders rate it: stars and a few words. From 5 ratings the average shows under your name on every event page, good or bad. Notes are for you alone, and never say who wrote them |
| Scam protection | Every page is read before it can send an email, and our emails carry none of an organiser's own links or phone numbers. A new organiser's money is held until after the event, and anyone can report an event from its page |
| Verified tick | Earned by selling here: 3 past events, 25 tickets, no chargebacks, no ignored refund requests, and an average of 4 stars once there are 10 ratings. A chargeback or an ignored request takes it away at once |
| Block a person | Block an address from a ticket type, for this event or every one after it. No public list, no conversation at the door |
| Your page | Your colours, your title font, your cover. Nobody else's event on it |
| Import | Paste an Eventbrite link and the title, description, date, venue and ticket types come across |
| Not included | A marketplace. There is no search page and no audience to sell into; the people are the ones you bring |
Moving across
| What moves | What happens |
|---|---|
| The newsletter | Keep it. The ticket link replaces "reply to this email" |
| The members | A season pass or a subscription for the ones who come to everything |
| The treasurer | Every ticket lands in the connected Stripe account; a refund is one press on Orders |
One Ticket
Sell tickets. Keep every dollar.