The short answer
Selling tickets is taking money, and whether that is a business is the ATO's question, not a ticketing platform's. Most clubs and organisations already have an ABN; a person running a hobby class usually does not need one until it becomes a business.
GST applies once you are registered for it, generally at $75,000 of turnover a year, or $150,000 for a not-for-profit. If you are registered, your ticket price includes GST and the receipt should say so. If you are not, it does not.
On One Ticket the money goes to your own connected Stripe account, under your name or your organisation's, and the receipt names you as the seller. The booking fee is the buyer's line and One Ticket's income, not yours.
Ready-made template
Candle Making Night
Candle making, already set up as an event you can open now. Pick a date and a venue, change what you like, and publish. Nothing is saved until you do, and you can start without an account.
- Fourteen places, four to an order
- A description ready to edit
- The waitlist when it fills
Which fits your event?
Start from the one requirement that decides it.
| Your main requirement | Start with |
|---|---|
| A one-off for friends, cost price | No platform, no ABN question |
| A hobby that is starting to look like a business | An ABN, and a read of the ATO page |
| A club or a not-for-profit with its own ABN | Tickets sold under the organisation, on One Ticket |
| A business selling a course | Your existing ABN and GST setup, on One Ticket |
Nothing on this page is tax advice. The ATO pages are linked below the way they should be read.
How it works in practice
The ATO thresholds above are the commonly cited ones and can change; read the page before you rely on it.
| Question | Plain answer | Where the real answer is |
|---|---|---|
| Do I need an ABN? | If it is a business, yes | ATO: Is your activity a business |
| Does GST apply? | Only if you are registered | ATO: Registering for GST |
| What does the receipt say? | You as the seller; GST if registered | Your Stripe account settings |
| Who gets the booking fee? | One Ticket, as its own line | The pricing page |
One Ticket for a recurring room
Everything below follows from one decision: a series is one object, not a list of dates.
| Feature | What it does |
|---|---|
| Who came back | After every session: how many came, how many had been before, who is new and who has stopped coming, by name, with an address to write to |
| Subscriptions | One subscription covers every session in a series. Each night's ticket is minted ahead of time |
| Paid out | Every ticket is charged to your own Stripe account. A new account is paid out to your bank two days after each event, once guests have said how it went; after a first clean event it is paid out as it sells |
| Fees | No platform fee on the ticket price. The buyer pays a booking fee: a platform tier of 35c to $1.45 a ticket, then 1.5% of the price above $100, plus card processing. On a $25 ticket that is $1.45 all in, so the buyer pays $26.45. Free tickets cost nothing |
| Refund if it changes | Move the date, start time or place after people have booked and every one of them can refund in full, booking fee included, until it starts, whatever your refund policy says. You are warned before you save, and everyone booked is emailed the new details |
| Refund requests | On a case-by-case event the buyer asks from their ticket. You have 3 days to refund or decline; a request nobody answers goes to One Ticket support, and your payouts are held until it is settled |
| Guest ratings | After each event, ticket holders rate it: stars and a few words. From 5 ratings the average shows under your name on every event page, good or bad. Notes are for you alone, and never say who wrote them |
| Scam protection | Every page is read before it can send an email, and our emails carry none of an organiser's own links or phone numbers. A new organiser's money is held until after the event, and anyone can report an event from its page |
| Verified tick | Earned by selling here: 3 past events, 25 tickets, no chargebacks, no ignored refund requests, and an average of 4 stars once there are 10 ratings. A chargeback or an ignored request takes it away at once |
| Block a person | Block an address from a ticket type, for this event or every one after it. No public list, no conversation at the door |
| Your page | Your colours, your title font, your cover. Nobody else's event on it |
| Import | Paste an Eventbrite link and the title, description, date, venue and ticket types come across |
| Not included | A marketplace. There is no search page and no audience to sell into; the people are the ones you bring |
One Ticket
Sell tickets. Keep every dollar.