The short answer
Every ticket carries a QR. The door page opens on any phone, signed in as you or as a volunteer you give the link to, and the camera does the rest: a green tick, the name, the ticket type. A second scan of the same ticket shows it was already used, and when.
Not everyone finds the email. A name search on the same page finds them and checks them in with one tap. Both doors see the same list at the same moment. On a day of timed sessions, the Sessions page prints a day sheet with every time and who is in it, and opens the scanner for any one of them.
The people who never bought a ticket are sold one at the door, from the same page, on whatever card reader you already have, and they are on the list like everyone else.
Ready-made template
Sunset Rooftop Party
Rooftop party, already set up as an event you can open now. Pick a date and a venue, change what you like, and publish. Nothing is saved until you do, and you can start without an account.
- An early bird and a general ticket
- A required 18 and over question
- A QR on every ticket for the door
Which fits your event?
Start from the one requirement that decides it.
| Your main requirement | Start with |
|---|---|
| Twenty people you know by sight | A list and a pen |
| A queue, and a volunteer who has never seen the list | One Ticket |
| Two doors and one list | One Ticket |
| A door that also sells tickets to walk-ups | One Ticket |
The first row is the honest one. A list and a pen is a fine door for a room you know.
How it works in practice
| At the door | What the phone shows |
|---|---|
| A ticket scanned | Green tick, name, ticket type |
| The same ticket again | Already checked in, and when |
| No email to hand | Name search, one tap |
| A walk-up | Sell a ticket at the door, same list |
| Two doors | One list, live on both phones |
| A day of timed sessions | The day sheet, and the scanner for each session |
One Ticket for a recurring room
Everything below follows from one decision: a series is one object, not a list of dates.
| Feature | What it does |
|---|---|
| Who came back | After every session: how many came, how many had been before, who is new and who has stopped coming, by name, with an address to write to |
| Subscriptions | One subscription covers every session in a series. Each night's ticket is minted ahead of time |
| Paid out | Every ticket is charged to your own Stripe account. A new account is paid out to your bank two days after each event, once guests have said how it went; after a first clean event it is paid out as it sells |
| Fees | No platform fee on the ticket price. The buyer pays a booking fee: a platform tier of 35c to $1.45 a ticket, then 1.5% of the price above $100, plus card processing. On a $25 ticket that is $1.45 all in, so the buyer pays $26.45. Free tickets cost nothing |
| Refund if it changes | Move the date, start time or place after people have booked and every one of them can refund in full, booking fee included, until it starts, whatever your refund policy says. You are warned before you save, and everyone booked is emailed the new details |
| Refund requests | On a case-by-case event the buyer asks from their ticket. You have 3 days to refund or decline; a request nobody answers goes to One Ticket support, and your payouts are held until it is settled |
| Guest ratings | After each event, ticket holders rate it: stars and a few words. From 5 ratings the average shows under your name on every event page, good or bad. Notes are for you alone, and never say who wrote them |
| Scam protection | Every page is read before it can send an email, and our emails carry none of an organiser's own links or phone numbers. A new organiser's money is held until after the event, and anyone can report an event from its page |
| Verified tick | Earned by selling here: 3 past events, 25 tickets, no chargebacks, no ignored refund requests, and an average of 4 stars once there are 10 ratings. A chargeback or an ignored request takes it away at once |
| Block a person | Block an address from a ticket type, for this event or every one after it. No public list, no conversation at the door |
| Your page | Your colours, your title font, your cover. Nobody else's event on it |
| Import | Paste an Eventbrite link and the title, description, date, venue and ticket types come across |
| Not included | A marketplace. There is no search page and no audience to sell into; the people are the ones you bring |
One Ticket
Sell tickets. Keep every dollar.