The short answer
An RSVP is a mood. A ticket, even a free one, is a thing in someone's inbox with a date on it, and it changes how people treat the commitment. Free tickets on One Ticket cost nobody anything, and every one of them gets the reminder the day before.
A small price moves the number most. Five dollars, refundable up to the day before, and the people who were never coming stop booking. The ones who do come feel no different.
A cap with a waitlist turns a no-show into somebody else's seat. When a ticket is refunded, the first person on the waitlist is told a place has opened.
Ready-made template
Free Composting Workshop
Free community workshop, already set up as an event you can open now. Pick a date and a venue, change what you like, and publish. Nothing is saved until you do, and you can start without an account.
- A free ticket capped at the kits
- Two to an order
- The waitlist to fill cancelled places
Which fits your event?
Start from the one requirement that decides it.
| Your main requirement | Start with |
|---|---|
| A drop-in where numbers do not matter | Nothing; let them come |
| A room with a cap and a waitlist of people who would have come | One Ticket |
| Catering, a venue hire or a speaker paid per head | One Ticket |
| A free event you simply want to feel fuller | A reminder the day before, whatever you use |
The first row is the honest one: if nobody is turned away, a no-show costs nothing.
How it works in practice
| What you change | What happens |
|---|---|
| RSVP becomes a free ticket | A thing with a date in their inbox, and a reminder the day before |
| A $5 refundable price | The people who were never coming stop booking |
| A cap and a waitlist | A refund gives the seat to the next person |
| A message on the day | Sent from Orders to everyone with a ticket |
One Ticket for a recurring room
Everything below follows from one decision: a series is one object, not a list of dates.
| Feature | What it does |
|---|---|
| Who came back | After every session: how many came, how many had been before, who is new and who has stopped coming, by name, with an address to write to |
| Subscriptions | One subscription covers every session in a series. Each night's ticket is minted ahead of time |
| Paid out | Every ticket is charged to your own Stripe account. A new account is paid out to your bank two days after each event, once guests have said how it went; after a first clean event it is paid out as it sells |
| Fees | No platform fee on the ticket price. The buyer pays a booking fee: a platform tier of 35c to $1.45 a ticket, then 1.5% of the price above $100, plus card processing. On a $25 ticket that is $1.45 all in, so the buyer pays $26.45. Free tickets cost nothing |
| Refund if it changes | Move the date, start time or place after people have booked and every one of them can refund in full, booking fee included, until it starts, whatever your refund policy says. You are warned before you save, and everyone booked is emailed the new details |
| Refund requests | On a case-by-case event the buyer asks from their ticket. You have 3 days to refund or decline; a request nobody answers goes to One Ticket support, and your payouts are held until it is settled |
| Guest ratings | After each event, ticket holders rate it: stars and a few words. From 5 ratings the average shows under your name on every event page, good or bad. Notes are for you alone, and never say who wrote them |
| Scam protection | Every page is read before it can send an email, and our emails carry none of an organiser's own links or phone numbers. A new organiser's money is held until after the event, and anyone can report an event from its page |
| Verified tick | Earned by selling here: 3 past events, 25 tickets, no chargebacks, no ignored refund requests, and an average of 4 stars once there are 10 ratings. A chargeback or an ignored request takes it away at once |
| Block a person | Block an address from a ticket type, for this event or every one after it. No public list, no conversation at the door |
| Your page | Your colours, your title font, your cover. Nobody else's event on it |
| Import | Paste an Eventbrite link and the title, description, date, venue and ticket types come across |
| Not included | A marketplace. There is no search page and no audience to sell into; the people are the ones you bring |
One Ticket
Sell tickets. Keep every dollar.