The short answer
Give each volunteer the door link. Both phones see the same list at the same moment, so a ticket scanned at one door is checked in at the other. A scan is a green tick and a name; a name search is one tap for the person whose email is somewhere.
Pre-print the badges from the attendee export and box them alphabetically. The scan tells the volunteer the name; the badge is a reach away. The queue is the badge box, not the phone.
A walk-up is sold a ticket at the door from the same page and asked the badge questions there. The tally on the door page says how many are in and how many are still to come, which is when to stop holding the room.
Ready-made template
Small Business Expo
Business expo, already set up as an event you can open now. Pick a date and a venue, change what you like, and publish. Nothing is saved until you do, and you can start without an account.
- A free visitor ticket capped at four hundred
- A QR on every ticket for a fast door
- An optional question about why they came
Which fits your event?
Start from the one requirement that decides it.
| Your main requirement | Start with |
|---|---|
| Thirty people you know by sight | A list and a nod |
| A hundred in fifteen minutes | Two phones on one list, on One Ticket |
| A registration desk with badges to hand out | The scan, then the badge from the pre-printed box |
| A venue with its own security | Give them the door link; they need nothing installed |
Two doors on one list is the answer. A queue is one person doing everything.
How it works in practice
| At the door | What happens |
|---|---|
| Two phones | One list, live on both |
| A scan | Green tick, name, ticket type |
| No email to hand | Name search, one tap |
| A walk-up | Sold and asked the badge questions at the door |
| The tally | In, and still to come |
One Ticket for a recurring room
Everything below follows from one decision: a series is one object, not a list of dates.
| Feature | What it does |
|---|---|
| Who came back | After every session: how many came, how many had been before, who is new and who has stopped coming, by name, with an address to write to |
| Subscriptions | One subscription covers every session in a series. Each night's ticket is minted ahead of time |
| Paid out | Every ticket is charged to your own Stripe account. A new account is paid out to your bank two days after each event, once guests have said how it went; after a first clean event it is paid out as it sells |
| Fees | No platform fee on the ticket price. The buyer pays a booking fee: a platform tier of 35c to $1.45 a ticket, then 1.5% of the price above $100, plus card processing. On a $25 ticket that is $1.45 all in, so the buyer pays $26.45. Free tickets cost nothing |
| Refund if it changes | Move the date, start time or place after people have booked and every one of them can refund in full, booking fee included, until it starts, whatever your refund policy says. You are warned before you save, and everyone booked is emailed the new details |
| Refund requests | On a case-by-case event the buyer asks from their ticket. You have 3 days to refund or decline; a request nobody answers goes to One Ticket support, and your payouts are held until it is settled |
| Guest ratings | After each event, ticket holders rate it: stars and a few words. From 5 ratings the average shows under your name on every event page, good or bad. Notes are for you alone, and never say who wrote them |
| Scam protection | Every page is read before it can send an email, and our emails carry none of an organiser's own links or phone numbers. A new organiser's money is held until after the event, and anyone can report an event from its page |
| Verified tick | Earned by selling here: 3 past events, 25 tickets, no chargebacks, no ignored refund requests, and an average of 4 stars once there are 10 ratings. A chargeback or an ignored request takes it away at once |
| Block a person | Block an address from a ticket type, for this event or every one after it. No public list, no conversation at the door |
| Your page | Your colours, your title font, your cover. Nobody else's event on it |
| Import | Paste an Eventbrite link and the title, description, date, venue and ticket types come across |
| Not included | A marketplace. There is no search page and no audience to sell into; the people are the ones you bring |
One Ticket
Sell tickets. Keep every dollar.