The short answer
Make the Guest ticket public at $55. Make the Member ticket secret at $35 with an access code; it does not appear on the page until someone enters the code, and the code goes in the members' newsletter. Rotate it each quarter if it leaks.
A discount code does the same job the other way round: one visible $55 ticket and a code that takes $20 off at checkout. It is simpler to explain and easier to leak, and the page shows the full price to everyone.
Either way the report says how many members and how many guests came, because the ticket type is on every ticket.
Ready-made template
Chamber Business Lunch
Business lunch, already set up as an event you can open now. Pick a date and a venue, change what you like, and publish. Nothing is saved until you do, and you can start without an account.
- A member and a non-member ticket
- Company and dietary needs, required
- Monthly, with the waitlist on
Which fits your event?
Start from the one requirement that decides it.
| Your main requirement | Start with |
|---|---|
| A rate everyone should see, chosen on trust | Two visible ticket types |
| A member rate guests cannot see or buy | A secret ticket type with an access code, on One Ticket |
| A code you email members that takes $20 off | A discount code, on One Ticket |
| Members verified against your own database | Your membership software, and a code you rotate |
A secret ticket is the tidier answer: the page shows one price to the public, and members unlock theirs.
How it works in practice
| Secret member ticket | Discount code | |
|---|---|---|
| What the page shows | Guest price only | Guest price only |
| What members do | Enter a code to see their ticket | Enter a code at checkout |
| If it leaks | Change the code on the ticket type | Delete the code, make another |
| In the report | Members and guests by ticket type | Members by code used |
One Ticket for a recurring room
Everything below follows from one decision: a series is one object, not a list of dates.
| Feature | What it does |
|---|---|
| Who came back | After every session: how many came, how many had been before, who is new and who has stopped coming, by name, with an address to write to |
| Subscriptions | One subscription covers every session in a series. Each night's ticket is minted ahead of time |
| Paid out | Every ticket is charged to your own Stripe account. A new account is paid out to your bank two days after each event, once guests have said how it went; after a first clean event it is paid out as it sells |
| Fees | No platform fee on the ticket price. The buyer pays a booking fee: a platform tier of 35c to $1.45 a ticket, then 1.5% of the price above $100, plus card processing. On a $25 ticket that is $1.45 all in, so the buyer pays $26.45. Free tickets cost nothing |
| Refund if it changes | Move the date, start time or place after people have booked and every one of them can refund in full, booking fee included, until it starts, whatever your refund policy says. You are warned before you save, and everyone booked is emailed the new details |
| Refund requests | On a case-by-case event the buyer asks from their ticket. You have 3 days to refund or decline; a request nobody answers goes to One Ticket support, and your payouts are held until it is settled |
| Guest ratings | After each event, ticket holders rate it: stars and a few words. From 5 ratings the average shows under your name on every event page, good or bad. Notes are for you alone, and never say who wrote them |
| Scam protection | Every page is read before it can send an email, and our emails carry none of an organiser's own links or phone numbers. A new organiser's money is held until after the event, and anyone can report an event from its page |
| Verified tick | Earned by selling here: 3 past events, 25 tickets, no chargebacks, no ignored refund requests, and an average of 4 stars once there are 10 ratings. A chargeback or an ignored request takes it away at once |
| Block a person | Block an address from a ticket type, for this event or every one after it. No public list, no conversation at the door |
| Your page | Your colours, your title font, your cover. Nobody else's event on it |
| Import | Paste an Eventbrite link and the title, description, date, venue and ticket types come across |
| Not included | A marketplace. There is no search page and no audience to sell into; the people are the ones you bring |
One Ticket
Sell tickets. Keep every dollar.