The short answer
Add two required checkout questions: Company and Job title. A ticket cannot be bought without them, so the list is complete the moment sales close, not after a round of emails. For a table booking, the buyer answers for each seat.
The afternoon before, export the attendees from Orders: name, email, ticket type and the answers, as a spreadsheet. That file goes to the badge printer, or into the label template you already use.
At the door, the same answers are on Orders when someone says their badge is wrong, and a walk-up is sold a ticket and asked the same questions on the spot.
Ready-made template
Industry Mixer
Industry mixer, already set up as an event you can open now. Pick a date and a venue, change what you like, and publish. Nothing is saved until you do, and you can start without an account.
- An entry ticket capped at the room
- Badge name, company and job title, all required
- The waitlist when it fills
Which fits your event?
Start from the one requirement that decides it.
| Your main requirement | Start with |
|---|---|
| A room of fifteen who all know each other | No badges |
| Company and title on every badge, collected before the night | Checkout questions, on One Ticket |
| Badges printed by a supplier from a spreadsheet | The attendee export, sent to them |
| LinkedIn profiles on the badge | A checkout question for the URL, if you must |
A required question at checkout is the only way to have an answer from everyone before the night.
How it works in practice
| Step | What happens |
|---|---|
| Two required questions | Company and title on every ticket |
| A table of eight | The buyer answers for each seat |
| The afternoon before | Export from Orders to a spreadsheet |
| The printer | Gets the file, not a chase |
| A walk-up | Same questions, asked at the door |
One Ticket for a recurring room
Everything below follows from one decision: a series is one object, not a list of dates.
| Feature | What it does |
|---|---|
| Who came back | After every session: how many came, how many had been before, who is new and who has stopped coming, by name, with an address to write to |
| Subscriptions | One subscription covers every session in a series. Each night's ticket is minted ahead of time |
| Paid out | Every ticket is charged to your own Stripe account. A new account is paid out to your bank two days after each event, once guests have said how it went; after a first clean event it is paid out as it sells |
| Fees | No platform fee on the ticket price. The buyer pays a booking fee: a platform tier of 35c to $1.45 a ticket, then 1.5% of the price above $100, plus card processing. On a $25 ticket that is $1.45 all in, so the buyer pays $26.45. Free tickets cost nothing |
| Refund if it changes | Move the date, start time or place after people have booked and every one of them can refund in full, booking fee included, until it starts, whatever your refund policy says. You are warned before you save, and everyone booked is emailed the new details |
| Refund requests | On a case-by-case event the buyer asks from their ticket. You have 3 days to refund or decline; a request nobody answers goes to One Ticket support, and your payouts are held until it is settled |
| Guest ratings | After each event, ticket holders rate it: stars and a few words. From 5 ratings the average shows under your name on every event page, good or bad. Notes are for you alone, and never say who wrote them |
| Scam protection | Every page is read before it can send an email, and our emails carry none of an organiser's own links or phone numbers. A new organiser's money is held until after the event, and anyone can report an event from its page |
| Verified tick | Earned by selling here: 3 past events, 25 tickets, no chargebacks, no ignored refund requests, and an average of 4 stars once there are 10 ratings. A chargeback or an ignored request takes it away at once |
| Block a person | Block an address from a ticket type, for this event or every one after it. No public list, no conversation at the door |
| Your page | Your colours, your title font, your cover. Nobody else's event on it |
| Import | Paste an Eventbrite link and the title, description, date, venue and ticket types come across |
| Not included | A marketplace. There is no search page and no audience to sell into; the people are the ones you bring |
One Ticket
Sell tickets. Keep every dollar.