The short answer
Every session on a series ends with a report in your inbox by 7am: who came, who was new, and who has been here before and missed. Three misses in a row is the line worth watching; it is usually a message away from a return.
The report is names, not a chart. "Sam, first time" and "Priya, missed the last three" is the whole of it, and it is enough to act on before the coffee is cold.
A subscription makes the drifting visible before the cancellation: someone still paying and not coming is the person to talk to this week, not the month after they leave.
Ready-made template
Weekly Mobility Class
Mobility class, already set up as an event you can open now. Pick a date and a venue, change what you like, and publish. Nothing is saved until you do, and you can start without an account.
- A class capped at twenty
- Every Monday
- Ready for a subscription for the regulars
Which fits your event?
Start from the one requirement that decides it.
| Your main requirement | Start with |
|---|---|
| A room of eight you know by name | You already know |
| A weekly event of thirty where faces come and go | The morning-after report on a series, on One Ticket |
| A one-off | Nothing; there is no pattern to see |
| A studio timetable across many classes | Your studio software's attendance reports |
A pattern needs a series. One event has attendance; a series has regulars, and regulars are what a room is made of.
How it works in practice
| In the report | What to do |
|---|---|
| First time | A welcome; a second visit is the whole game |
| Missed the last three | A message, this week |
| Subscribed and not coming | A conversation before the cancellation |
| Sold out with a waitlist | A second session |
| A quiet week | Compare it with the weather, the holidays, the time |
One Ticket for a recurring room
Everything below follows from one decision: a series is one object, not a list of dates.
| Feature | What it does |
|---|---|
| Who came back | After every session: how many came, how many had been before, who is new and who has stopped coming, by name, with an address to write to |
| Subscriptions | One subscription covers every session in a series. Each night's ticket is minted ahead of time |
| Paid out | Every ticket is charged to your own Stripe account. A new account is paid out to your bank two days after each event, once guests have said how it went; after a first clean event it is paid out as it sells |
| Fees | No platform fee on the ticket price. The buyer pays a booking fee: a platform tier of 35c to $1.45 a ticket, then 1.5% of the price above $100, plus card processing. On a $25 ticket that is $1.45 all in, so the buyer pays $26.45. Free tickets cost nothing |
| Refund if it changes | Move the date, start time or place after people have booked and every one of them can refund in full, booking fee included, until it starts, whatever your refund policy says. You are warned before you save, and everyone booked is emailed the new details |
| Refund requests | On a case-by-case event the buyer asks from their ticket. You have 3 days to refund or decline; a request nobody answers goes to One Ticket support, and your payouts are held until it is settled |
| Guest ratings | After each event, ticket holders rate it: stars and a few words. From 5 ratings the average shows under your name on every event page, good or bad. Notes are for you alone, and never say who wrote them |
| Scam protection | Every page is read before it can send an email, and our emails carry none of an organiser's own links or phone numbers. A new organiser's money is held until after the event, and anyone can report an event from its page |
| Verified tick | Earned by selling here: 3 past events, 25 tickets, no chargebacks, no ignored refund requests, and an average of 4 stars once there are 10 ratings. A chargeback or an ignored request takes it away at once |
| Block a person | Block an address from a ticket type, for this event or every one after it. No public list, no conversation at the door |
| Your page | Your colours, your title font, your cover. Nobody else's event on it |
| Import | Paste an Eventbrite link and the title, description, date, venue and ticket types come across |
| Not included | A marketplace. There is no search page and no audience to sell into; the people are the ones you bring |
One Ticket
Sell tickets. Keep every dollar.