The short answer
On One Ticket each ticket gets its own QR code the moment it is booked, paid or free. It is in the ticket email, on the attendee's ticket page where every ticket they hold is listed, and in the reminder the day before. The email carries a calendar file so the date lands in their diary.
At the door you scan from a phone's browser, with no app to install. A green tick means the ticket is good. A second scan of the same ticket says it has already been used, so a screenshot shared in a group chat gets one person in, not two. Several phones can scan the same list at once.
For anyone with a flat battery or the wrong email, search the guest list by name and mark them in. Separately, every event, series and organiser page has a printable QR of its own for posters and flyers, which opens the page to buy.
Ready-made template
Sunset Harbour Boat Party
Boat party, already set up as an event you can open now. Pick a date and a venue, change what you like, and publish. Nothing is saved until you do, and you can start without an account.
- Early bird and general tickets
- A QR for every ticket, scanned at boarding
- Six to an order
Which fits your event?
Start from the one requirement that decides it.
| Your main requirement | Start with |
|---|---|
| A printed raffle or a door with a name list | Paper, and a pen |
| Paid or free tickets scanned at the door | QR tickets emailed at booking, on One Ticket |
| A poster that sends people to buy | A printable QR for the event page, on One Ticket |
| Hundreds through several doors at once | Several phones scanning the same list, on One Ticket |
Two different QR codes: one on a poster that opens the page, and one on each ticket that gets you in.
How it works in practice
There is no cost for the QR codes themselves. Free tickets cost nothing; paid tickets carry a booking fee the buyer pays.
| Where the QR is | What it does |
|---|---|
| The ticket email | Gets one person in, once |
| The attendee's ticket page | The same code, every ticket they hold |
| The reminder the day before | The same code again, at the top of their inbox |
| A poster or flyer | Opens the event page to buy |
| No QR at all | Find by name on the door page |
One Ticket for a recurring room
Everything below follows from one decision: a series is one object, not a list of dates.
| Feature | What it does |
|---|---|
| Who came back | After every session: how many came, how many had been before, who is new and who has stopped coming, by name, with an address to write to |
| Subscriptions | One subscription covers every session in a series. Each night's ticket is minted ahead of time |
| Paid out | Every ticket is charged to your own Stripe account. A new account is paid out to your bank two days after each event, once guests have said how it went; after a first clean event it is paid out as it sells |
| Fees | No platform fee on the ticket price. The buyer pays a booking fee: a platform tier of 35c to $1.45 a ticket, then 1.5% of the price above $100, plus card processing. On a $25 ticket that is $1.45 all in, so the buyer pays $26.45. Free tickets cost nothing |
| Refund if it changes | Move the date, start time or place after people have booked and every one of them can refund in full, booking fee included, until it starts, whatever your refund policy says. You are warned before you save, and everyone booked is emailed the new details |
| Refund requests | On a case-by-case event the buyer asks from their ticket. You have 3 days to refund or decline; a request nobody answers goes to One Ticket support, and your payouts are held until it is settled |
| Guest ratings | After each event, ticket holders rate it: stars and a few words. From 5 ratings the average shows under your name on every event page, good or bad. Notes are for you alone, and never say who wrote them |
| Scam protection | Every page is read before it can send an email, and our emails carry none of an organiser's own links or phone numbers. A new organiser's money is held until after the event, and anyone can report an event from its page |
| Verified tick | Earned by selling here: 3 past events, 25 tickets, no chargebacks, no ignored refund requests, and an average of 4 stars once there are 10 ratings. A chargeback or an ignored request takes it away at once |
| Block a person | Block an address from a ticket type, for this event or every one after it. No public list, no conversation at the door |
| Your page | Your colours, your title font, your cover. Nobody else's event on it |
| Import | Paste an Eventbrite link and the title, description, date, venue and ticket types come across |
| Not included | A marketplace. There is no search page and no audience to sell into; the people are the ones you bring |
Common questions
- Do I need an app to scan QR tickets?
- No. Scan from a phone's browser on the door page. Nothing to install.
- Can a QR ticket be used twice?
- No. A second scan shows the ticket has already been used.
- Do free tickets get QR codes?
- Yes. Every ticket, paid or free, has its own code.
- What if someone has no phone at the door?
- Search the guest list by name and mark them in.
One Ticket
Sell tickets. Keep every dollar.