Blog/Questions organisers ask

Questions organisers ask · Updated 28 September 2026

How do I sell a season pass or a membership?

A term of yoga, a season of trivia, a year of the running club. What a pass is, what a subscription is, and which one your room wants.

4 minute readWritten for organisers in Australia

Empty seats in a theatre
Photo from Pexels

The short answer

A season pass is one purchase for a fixed run of dates: the term, the season. The buyer gets a ticket to every session in it and shows the same QR each week. When the term ends, it ends.

A subscription is a monthly charge that keeps the buyer in every session of a series until they cancel. It is the right shape for a room that runs indefinitely, and the report the morning after tells you who is drifting before they cancel.

Both sit beside single tickets on the same event page, so the casual attendee and the regular buy from the same place, and the door scans them the same way.

Ready-made template

Thursday Barre Class

Weekly barre class, already set up as an event you can open now. Pick a date and a venue, change what you like, and publish. Nothing is saved until you do, and you can start without an account.

  • A drop-in capped at the barre spaces
  • An injuries question for the instructor
  • Weekly, ready for a subscription
Use this template

Which fits your event?

Start from the one requirement that decides it.

Your main requirementStart with
Ten weeks, paid once, fixed datesA season pass, on One Ticket
Every week until they stop, paid monthlyA subscription, on One Ticket
A club membership with no events attachedYour membership software
Casual attendance with the odd regularTickets, and a pass for the regular who asks

A membership that is not tickets to anything is a different product, and a good one, elsewhere.

How it works in practice

Season passSubscription
PaidOnceMonthly
CoversA fixed run of datesEvery session until cancelled
EndsWith the termWhen they cancel
Best forA term, a seasonA room that never stops
At the doorSame QR each weekSame QR each week

One Ticket for a recurring room

Everything below follows from one decision: a series is one object, not a list of dates.

FeatureWhat it does
Who came backAfter every session: how many came, how many had been before, who is new and who has stopped coming, by name, with an address to write to
SubscriptionsOne subscription covers every session in a series. Each night's ticket is minted ahead of time
Paid outEvery ticket is charged to your own Stripe account. A new account is paid out to your bank two days after each event, once guests have said how it went; after a first clean event it is paid out as it sells
FeesNo platform fee on the ticket price. The buyer pays a booking fee: a platform tier of 35c to $1.45 a ticket, then 1.5% of the price above $100, plus card processing. On a $25 ticket that is $1.45 all in, so the buyer pays $26.45. Free tickets cost nothing
Refund if it changesMove the date, start time or place after people have booked and every one of them can refund in full, booking fee included, until it starts, whatever your refund policy says. You are warned before you save, and everyone booked is emailed the new details
Refund requestsOn a case-by-case event the buyer asks from their ticket. You have 3 days to refund or decline; a request nobody answers goes to One Ticket support, and your payouts are held until it is settled
Guest ratingsAfter each event, ticket holders rate it: stars and a few words. From 5 ratings the average shows under your name on every event page, good or bad. Notes are for you alone, and never say who wrote them
Scam protectionEvery page is read before it can send an email, and our emails carry none of an organiser's own links or phone numbers. A new organiser's money is held until after the event, and anyone can report an event from its page
Verified tickEarned by selling here: 3 past events, 25 tickets, no chargebacks, no ignored refund requests, and an average of 4 stars once there are 10 ratings. A chargeback or an ignored request takes it away at once
Block a personBlock an address from a ticket type, for this event or every one after it. No public list, no conversation at the door
Your pageYour colours, your title font, your cover. Nobody else's event on it
ImportPaste an Eventbrite link and the title, description, date, venue and ticket types come across
Not includedA marketplace. There is no search page and no audience to sell into; the people are the ones you bring

One Ticket

Sell tickets. Keep every dollar.

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