The short answer
Make the day pass one ticket type with the event's cap. Make each workshop its own ticket type with a cap of thirty and a price, or free. Someone buys the day pass and the 11am breathwork and the 2pm sound bath in one checkout, and each ticket lands in their inbox with its own QR.
The 11am workshop closes at thirty and offers its own waitlist, while the day pass keeps selling. The gate scans the day pass; the workshop tent scans the workshop ticket, or finds the name and sees which workshops they hold.
The morning after, the report says which workshops sold out and which did not, which is the programme for next year.
Ready-made template
Wellness Festival
Wellness festival, already set up as an event you can open now. Pick a date and a venue, change what you like, and publish. Nothing is saved until you do, and you can start without an account.
- A day pass and a capped full pass
- A workshop choice at checkout
- The waitlist when the full pass sells out
Which fits your event?
Start from the one requirement that decides it.
| Your main requirement | Start with |
|---|---|
| A free community day with open tents | A free ticket, for the headcount and the reminder |
| A day pass plus capped workshops, sold together | One Ticket |
| A multi-day festival with camping and a site map | A festival platform |
| Stallholders paying for a site | An invoice; this page is about the people coming |
The third row is honest. A big multi-day festival is a different job.
How it works in practice
| Ticket type | Setting |
|---|---|
| Day pass | The event cap; the gate scans it |
| Each workshop | Its own cap of thirty, its own price |
| One checkout | Day pass and workshops together; a ticket each |
| The workshop tent | Scans the workshop ticket, or searches the name |
| Next year | Duplicate the event; the report says what to keep |
One Ticket for a recurring room
Everything below follows from one decision: a series is one object, not a list of dates.
| Feature | What it does |
|---|---|
| Who came back | After every session: how many came, how many had been before, who is new and who has stopped coming, by name, with an address to write to |
| Subscriptions | One subscription covers every session in a series. Each night's ticket is minted ahead of time |
| Paid out | Every ticket is charged to your own Stripe account. A new account is paid out to your bank two days after each event, once guests have said how it went; after a first clean event it is paid out as it sells |
| Fees | No platform fee on the ticket price. The buyer pays a booking fee: a platform tier of 35c to $1.45 a ticket, then 1.5% of the price above $100, plus card processing. On a $25 ticket that is $1.45 all in, so the buyer pays $26.45. Free tickets cost nothing |
| Refund if it changes | Move the date, start time or place after people have booked and every one of them can refund in full, booking fee included, until it starts, whatever your refund policy says. You are warned before you save, and everyone booked is emailed the new details |
| Refund requests | On a case-by-case event the buyer asks from their ticket. You have 3 days to refund or decline; a request nobody answers goes to One Ticket support, and your payouts are held until it is settled |
| Guest ratings | After each event, ticket holders rate it: stars and a few words. From 5 ratings the average shows under your name on every event page, good or bad. Notes are for you alone, and never say who wrote them |
| Scam protection | Every page is read before it can send an email, and our emails carry none of an organiser's own links or phone numbers. A new organiser's money is held until after the event, and anyone can report an event from its page |
| Verified tick | Earned by selling here: 3 past events, 25 tickets, no chargebacks, no ignored refund requests, and an average of 4 stars once there are 10 ratings. A chargeback or an ignored request takes it away at once |
| Block a person | Block an address from a ticket type, for this event or every one after it. No public list, no conversation at the door |
| Your page | Your colours, your title font, your cover. Nobody else's event on it |
| Import | Paste an Eventbrite link and the title, description, date, venue and ticket types come across |
| Not included | A marketplace. There is no search page and no audience to sell into; the people are the ones you bring |
One Ticket
Sell tickets. Keep every dollar.