The short answer
On One Ticket you connect your Zoom account once, then mark the event as online. A Zoom meeting link is generated automatically for each session, so there is nothing to create in Zoom and no link to copy and paste. A series can point at one Zoom host account and every session uses it. Not on Zoom? Paste the link from Google Meet, Microsoft Teams or any other meeting service instead, and it reaches ticket holders the same way.
The join link is the ticket. It is on the buyer's ticket page and in the reminder the day before, in place of the QR code an in-person event would use. Nobody without a ticket is sent it, and people who book late still get it straight away.
Afterwards, send the recording link to everyone who booked from the event, when you are ready. In a series, one week can move online without disturbing the rest, and subscribers to a series can choose a venue or the online option and keep it.
Ready-made template
Online Writing Workshop
Online workshop, already set up as an event you can open now. Pick a date and a venue, change what you like, and publish. Nothing is saved until you do, and you can start without an account.
- A weekly online session
- One ticket per person, capped at twenty
- What they are writing, asked at checkout
Which fits your event?
Start from the one requirement that decides it.
| Your main requirement | Start with |
|---|---|
| A free webinar for anyone who wants it | The meeting link in a public post |
| A paid online class, workshop or talk | Tickets with Zoom connected, or any meeting link, on One Ticket |
| A weekly class where some people come in person and some online | A series where subscribers pick in person or online, on One Ticket |
| A one-off call with five clients | A calendar invite |
If anyone may join, a ticket only adds a step. A ticket is for when the link is the thing being paid for.
How it works in practice
Zoom, Google Meet and Microsoft Teams are described as people use them. You need your own account with whichever you use; nothing here is a claim about their plans or limits.
| In person | Online |
|---|---|
| A QR code on the ticket | The join link on the ticket |
| A venue on a map | A Zoom link generated automatically, or your own Meet or Teams link |
| The reminder the day before, with the QR | The reminder the day before, with the link |
| A door to check people in | A link only ticket holders were sent |
| Nothing to send afterwards | The recording, sent to everyone who booked |
One Ticket for a recurring room
Everything below follows from one decision: a series is one object, not a list of dates.
| Feature | What it does |
|---|---|
| Who came back | After every session: how many came, how many had been before, who is new and who has stopped coming, by name, with an address to write to |
| Subscriptions | One subscription covers every session in a series. Each night's ticket is minted ahead of time |
| Paid out | Every ticket is charged to your own Stripe account. A new account is paid out to your bank two days after each event, once guests have said how it went; after a first clean event it is paid out as it sells |
| Fees | No platform fee on the ticket price. The buyer pays a booking fee: a platform tier of 35c to $1.45 a ticket, then 1.5% of the price above $100, plus card processing. On a $25 ticket that is $1.45 all in, so the buyer pays $26.45. Free tickets cost nothing |
| Refund if it changes | Move the date, start time or place after people have booked and every one of them can refund in full, booking fee included, until it starts, whatever your refund policy says. You are warned before you save, and everyone booked is emailed the new details |
| Refund requests | On a case-by-case event the buyer asks from their ticket. You have 3 days to refund or decline; a request nobody answers goes to One Ticket support, and your payouts are held until it is settled |
| Guest ratings | After each event, ticket holders rate it: stars and a few words. From 5 ratings the average shows under your name on every event page, good or bad. Notes are for you alone, and never say who wrote them |
| Scam protection | Every page is read before it can send an email, and our emails carry none of an organiser's own links or phone numbers. A new organiser's money is held until after the event, and anyone can report an event from its page |
| Verified tick | Earned by selling here: 3 past events, 25 tickets, no chargebacks, no ignored refund requests, and an average of 4 stars once there are 10 ratings. A chargeback or an ignored request takes it away at once |
| Block a person | Block an address from a ticket type, for this event or every one after it. No public list, no conversation at the door |
| Your page | Your colours, your title font, your cover. Nobody else's event on it |
| Import | Paste an Eventbrite link and the title, description, date, venue and ticket types come across |
| Not included | A marketplace. There is no search page and no audience to sell into; the people are the ones you bring |
Common questions
- Do I have to use Zoom?
- No. Connect Zoom to have a meeting link generated automatically for each session, or paste a link from Google Meet, Microsoft Teams or any other meeting service.
- When do online attendees get the link?
- On their ticket page as soon as they book, and again in the reminder the day before.
- Can I send a recording afterwards?
- Yes. Send the recording link from the event to everyone who booked.
- Can one event be both in person and online?
- In a series, subscribers can pick a venue or the online option, and a single week can move online without changing the rest.
One Ticket
Sell tickets. Keep every dollar.