Comparisons/Sticky Tickets vs Luma: fees and features

FeesRates checked August 2026, features October 2026

Sticky Tickets vs Luma: fees and features

Luma charges $0.19 less on a $25 ticket, but the cheaper one changes 5 times between $1 and $500. Luma’s rates add card processing on top of its fee; the Sticky Tickets rates we used have no separate processing charge.

9 minute read

The answer first

For a $25 ticket, Sticky Tickets’ fee is $2.50 and Luma’s is $2.31, so Luma is $0.19 cheaper per ticket.

  • On Sticky Tickets, the booking fee is added on top of your ticket price and paid by the buyer by default; you can include it in your price instead.
  • Luma’s published rates we used don’t say who pays the fee by default: check its own site.
  • Sticky Tickets charges nothing for free events. Luma charges no fee on free events.

What each charges from $10 to $150

TicketSticky TicketsLumaCheaper
$10$1.50$1.10Luma by $0.40
$20$1.50$1.91Sticky Tickets by $0.41
$25$2.50$2.31Luma by $0.19
$50$3.50$4.32Sticky Tickets by $0.82
$100$4.50$8.35Sticky Tickets by $3.85
$150$4.50$12.37Sticky Tickets by $7.87

The whole fee on a one-ticket order, platform and card processing. The lower fee at each price is in bold.

What the buyer pays and the organiser receives

With the fee passed on to the buyer, the organiser receives the whole ticket price.

Sticky Tickets

TicketFeeBuyer paysOrganiser receivesIf absorbed
$10$1.50$11.50$10.00$8.50
$20$1.50$21.50$20.00$18.50
$25$2.50$27.50$25.00$22.50
$50$3.50$53.50$50.00$46.50
$100$4.50$104.50$100.00$95.50
$150$4.50$154.50$150.00$145.50

If absorbed: the organiser keeps the price less the fee.

Luma

TicketFeeBuyer paysOrganiser receivesIf absorbed
$10$1.10$11.10$10.00$8.91
$20$1.91$21.91$20.00$18.12
$25$2.31$27.31$25.00$22.72
$50$4.32$54.32$50.00$45.75
$100$8.35$108.35$100.00$91.80
$150$12.37$162.37$150.00$137.85

If absorbed: the organiser keeps the price less the fee, with card processing charged on the price alone.

Why the cheaper one keeps changing

The cheaper one changes 5 times between $1 and $500: from $1 to $8.65 Luma is cheaper; from $8.70 to $9.95 Sticky Tickets is cheaper; from $10 to $14.90 Luma is cheaper; from $14.95 to $24.95 Sticky Tickets is cheaper; from $25 to $27.40 Luma is cheaper; from $27.45 to $500 Sticky Tickets is cheaper.

How each fee works

Sticky Tickets

A booking fee by ticket price: $1.00 up to $9.99, $1.50 up to $24.99, $2.50 up to $49.99, $3.50 up to $99.99, $4.50 up to $149.99, 2% + $1.50 above $149.99.

Uses Sticky Tickets published all-inclusive booking fee tiers (includes Visa/Mastercard processing). Confirm current rates on Sticky Tickets if your volume plan differs. Rates checked August 2026: confirm current rates on Sticky Tickets’ own site.

More: How much does Sticky Tickets charge per ticket?

Luma

5% per paid ticket, plus 2.9% + $0.30 card processing on the order.

Uses Luma free-plan style pricing (~5% platform) plus a typical card processing estimate. Luma Plus can reduce platform fee to $0. Confirm on Luma. Rates checked August 2026: confirm current rates on Luma’s own site.

More: How much does Luma charge per ticket?

Sticky Tickets and Luma: features

Feature by feature, from each platform’s own help and pricing pages, with One Ticket alongside.

FeatureSticky TicketsLumaOne Ticket
Selling
Free events: no fee for anyoneYesYesYes: No Stripe account needed
No monthly cost to sellYesYes: Luma Plus is optionalYes: The Free plan
Ticket types with their own price and capacityYesYesYes
Tickets on and off sale at set times, like an early birdYesYesYes
Discount codesYesYesYes: Limited by uses or dates
A limit on tickets per orderYes: Per orderPartly: no cap per guest with group registration onYes: Per order and per person
Repeat events or sessions on one pageYesCheck their siteYes: A series on one landing page
Subscriptions billed weekly, fortnightly or monthlyCheck their siteCheck their siteYes: Each session’s ticket issued for them
Sell in AUD, USD or GBPPartly: AUD only, as far as we foundYes: You choose the currencyYes: Set per organiser
Waitlists for sold-out eventsYesYesYes: Freed places offered in turn
Getting paid
The buyer pays the fee on top of your price, by defaultYes: You can include it in your price insteadNot that we could findYes: You receive 100% of your price, or absorb it on Pro and Team
Ticket money paid into your own Stripe accountNo: Paid into your bank account after the event, less booking feesYesYes
Export orders and attendeesYes: CSV, Excel or PDFYes: CSVYes: As CSV
Refunds
Refund policy shown before purchaseYesYes: A link on the event pageYes
Buyers ask for a refund through the platformYes: From My TicketsCheck their siteYes: Unanswered ones go to One Ticket support
Buyers refund themselves within your policyNot that we could findNot that we could findYes: Where your policy allows
The door
QR code tickets by emailYesYesYes
Add to calendarYesYesYes: A calendar file on every ticket
Reminder emails before the eventPartly: you schedule them, and messages can carry a feeYes: AutomaticYes: Automatic: the day before and the morning of
QR check-in in a phone’s browser, no appPartly: search or a barcode scanner in a browser; camera scanning is in its appYes: From the event’s manage pageYes: Any phone, and a door link for volunteers
Box office: cash and comps at the doorYesCheck their siteYes: Cash, comps and bank transfers
Your page
Your colours and theme on the event pageYesYes: 40+ themes, a colour and a title fontYes: A colour theme, cover and display font
Hidden tickets unlocked by a codeYesYesYes
Your own questions at checkoutYesYesYes: Dropdown or free text
Online
Online events with a join link for ticket holdersYes: The link in the confirmation emailYes: In confirmation and reminder emailsYes: On every ticket

Features checked October 2026 from each platform’s own help and pricing pages; they change, so check their sites. We list only features One Ticket has. ✗ means a platform’s own pages say it isn’t offered, or describe another way of doing it. “Not that we could find” means it wasn’t on the pages we checked.

Sources

Or skip both: One Ticket

On One Ticket the buyer pays a $1.45 booking fee on a $25 ticket, and you receive the whole $25.

Your price is your takings

You receive 100% of the price you set, on every ticket and every plan. The booking fee is added at checkout for the buyer.

Walk-ups welcome

Record cash, comps and bank transfers at the door with the box office.

Series and subscriptions, built in

Sell the season, not just the night: subscribers pay on a schedule you set and get the next session’s ticket before it runs.

Create your event free

The Sticky Tickets alternative · The Luma alternative

Common questions

Is Sticky Tickets or Luma cheaper for a $25 ticket?
For a $25 ticket, Sticky Tickets’ fee is $2.50 and Luma’s is $2.31, so Luma is $0.19 cheaper per ticket. Fees are for a one-ticket order, from published rates checked August 2026.
Who pays the fee on Sticky Tickets and Luma?
On Sticky Tickets, the booking fee is added on top of your ticket price and paid by the buyer by default; you can include it in your price instead. Luma’s published rates we used don’t say who pays the fee by default: check its own site. Checked October 2026 on Sticky Tickets’ own pages.
Are free tickets free on Sticky Tickets and Luma?
Sticky Tickets charges nothing for free events. Luma charges no fee on free events. Checked October 2026 on each platform’s own pages.
At what ticket price does the cheaper one change?
The cheaper one changes 5 times between $1 and $500: from $1 to $8.65 Luma is cheaper; from $8.70 to $9.95 Sticky Tickets is cheaper; from $10 to $14.90 Luma is cheaper; from $14.95 to $24.95 Sticky Tickets is cheaper; from $25 to $27.40 Luma is cheaper; from $27.45 to $500 Sticky Tickets is cheaper.
Can you check people in without an app on Sticky Tickets or Luma?
On Sticky Tickets, partly: its Check-in Attendees tab works in a browser, by search or with a barcode scanner; its help pages document phone camera scanning in its Check-in app. On Luma, yes: its check-in scanner opens from the event’s manage page on the web. On One Ticket, yes: QR check-in runs in any phone’s browser, with nothing to install. Checked October 2026 on each platform’s own pages.
Is ticket money paid into your own Stripe account on Sticky Tickets or Luma?
On Sticky Tickets, no: its help centre says ticket revenue is deposited into your nominated bank account at the end of your event, less booking fees. On Luma, yes: you link your own Stripe account, and ticket payments go into it. On One Ticket, yes: ticket money is charged to your own Stripe account. Until your first paid event has gone cleanly, it is paid out two days after each event. Checked October 2026 on each platform’s own pages.