The answer first
For a $25 ticket, Ticketebo’s fee is $1.20 and Luma’s is $2.31, so Ticketebo is $1.11 cheaper per ticket.
- On Ticketebo, the buyer pays the booking fee by default; you can choose to pay it when you set up.
- Luma’s published rates we used don’t say who pays the fee by default: check its own site.
- Ticketebo charges no booking fee on free tickets. Luma charges no fee on free events.
What each charges from $10 to $150
| Ticket | Ticketebo | Luma | Cheaper |
|---|---|---|---|
| $10 | $1.20 | $1.10 | Luma by $0.10 |
| $20 | $1.20 | $1.91 | Ticketebo by $0.71 |
| $25 | $1.20 | $2.31 | Ticketebo by $1.11 |
| $50 | $2.00 | $4.32 | Ticketebo by $2.32 |
| $100 | $4.00 | $8.35 | Ticketebo by $4.35 |
| $150 | $6.00 | $12.37 | Ticketebo by $6.37 |
The whole fee on a one-ticket order, platform and card processing. The lower fee at each price is in bold.
What the buyer pays and the organiser receives
With the fee passed on to the buyer, the organiser receives the whole ticket price.
Ticketebo
| Ticket | Fee | Buyer pays | Organiser receives | If absorbed |
|---|---|---|---|---|
| $10 | $1.20 | $11.20 | $10.00 | $8.80 |
| $20 | $1.20 | $21.20 | $20.00 | $18.80 |
| $25 | $1.20 | $26.20 | $25.00 | $23.80 |
| $50 | $2.00 | $52.00 | $50.00 | $48.00 |
| $100 | $4.00 | $104.00 | $100.00 | $96.00 |
| $150 | $6.00 | $156.00 | $150.00 | $144.00 |
If absorbed: the organiser keeps the price less the fee.
Luma
| Ticket | Fee | Buyer pays | Organiser receives | If absorbed |
|---|---|---|---|---|
| $10 | $1.10 | $11.10 | $10.00 | $8.91 |
| $20 | $1.91 | $21.91 | $20.00 | $18.12 |
| $25 | $2.31 | $27.31 | $25.00 | $22.72 |
| $50 | $4.32 | $54.32 | $50.00 | $45.75 |
| $100 | $8.35 | $108.35 | $100.00 | $91.80 |
| $150 | $12.37 | $162.37 | $150.00 | $137.85 |
If absorbed: the organiser keeps the price less the fee, with card processing charged on the price alone.
The price where it flips: $11.30
The cheaper one changes once between $1 and $500: from $1 to $11.25 Luma is cheaper; from $11.30 to $500 Ticketebo is cheaper.
How each fee works
Ticketebo
4% of the ticket price, at least $1.20 per booking.
Uses Ticketebo published 4% of ticket order value including GST with a $1.20 minimum booking fee. Assumes one ticket per order. Multi-ticket orders may differ. Confirm on Ticketebo. Rates checked August 2026: confirm current rates on Ticketebo’s own site.
More: How much does Ticketebo charge per ticket?
Luma
5% per paid ticket, plus 2.9% + $0.30 card processing on the order.
Uses Luma free-plan style pricing (~5% platform) plus a typical card processing estimate. Luma Plus can reduce platform fee to $0. Confirm on Luma. Rates checked August 2026: confirm current rates on Luma’s own site.
Ticketebo and Luma: features
Feature by feature, from each platform’s own help and pricing pages, with One Ticket alongside.
| Feature | Ticketebo | Luma | One Ticket |
|---|---|---|---|
| Selling | |||
| Free events: no fee for anyone | Yes | Yes | Yes: No Stripe account needed |
| No monthly cost to sell | Yes | Yes: Luma Plus is optional | Yes: The Free plan |
| Ticket types with their own price and capacity | Yes | Yes | Yes |
| Tickets on and off sale at set times, like an early bird | Yes | Yes | Yes |
| Discount codes | Yes | Yes | Yes: Limited by uses or dates |
| A limit on tickets per order | Yes: 10 per buyer unless you allow more | Partly: no cap per guest with group registration on | Yes: Per order and per person |
| Repeat events or sessions on one page | Yes | Check their site | Yes: A series on one landing page |
| Subscriptions billed weekly, fortnightly or monthly | Check their site | Check their site | Yes: Each session’s ticket issued for them |
| Sell in AUD, USD or GBP | Check their site | Yes: You choose the currency | Yes: Set per organiser |
| Waitlists for sold-out events | Check their site | Yes | Yes: Freed places offered in turn |
| Getting paid | |||
| The buyer pays the fee on top of your price, by default | Yes: You can absorb it instead | Not that we could find | Yes: You receive 100% of your price, or absorb it on Pro and Team |
| Ticket money paid into your own Stripe account | Partly: it collects ticket money; Stripe is on request | Yes | Yes |
| Export orders and attendees | Yes: Sales reports with buyers’ emails | Yes: CSV | Yes: As CSV |
| Refunds | |||
| Refund policy shown before purchase | Yes: Stated on your event page | Yes: A link on the event page | Yes |
| Buyers ask for a refund through the platform | Yes: By email, forwarded to you | Check their site | Yes: Unanswered ones go to One Ticket support |
| Buyers refund themselves within your policy | Not that we could find | Not that we could find | Yes: Where your policy allows |
| The door | |||
| QR code tickets by email | Yes: A unique barcode on each | Yes | Yes |
| Add to calendar | Check their site | Yes | Yes: A calendar file on every ticket |
| Reminder emails before the event | Check their site | Yes: Automatic | Yes: Automatic: the day before and the morning of |
| QR check-in in a phone’s browser, no app | Check their site | Yes: From the event’s manage page | Yes: Any phone, and a door link for volunteers |
| Box office: cash and comps at the door | Yes: Its box office app | Check their site | Yes: Cash, comps and bank transfers |
| Your page | |||
| Your colours and theme on the event page | Yes: Page themes | Yes: 40+ themes, a colour and a title font | Yes: A colour theme, cover and display font |
| Hidden tickets unlocked by a code | Check their site | Yes | Yes |
| Your own questions at checkout | Yes | Yes | Yes: Dropdown or free text |
| Online | |||
| Online events with a join link for ticket holders | Partly: your webinar platform delivers the event | Yes: In confirmation and reminder emails | Yes: On every ticket |
Features checked October 2026 from each platform’s own help and pricing pages; they change, so check their sites. We list only features One Ticket has. “Not that we could find” means it wasn’t on the pages we checked.
Sources
From each platform’s own pages, checked October 2026.
- Ticketebo: Event organiser frequently asked questions · Pricing · Ticketebo product releases updates May 2019 · Terms conditions consumer · How to host your online event in 6 easy steps · Terms conditions organiser · Event attendee frequently asked questions · Box office ticket sales systems · Why Ticketebo · Webinar web conferencing and virtual event ticketing
- Luma: Luma vs Meetup · Luma Plus · Waitlist · Setting up ticket types · Create coupons for paid events · Group registration · Payment methods · Creating a paid event · How to set up your Stripe account · Download guest CSV · Refunding a guest · Check in · iCal syncing · Update to reminders on Luma · Event themes and customization · Unlock codes · Collect registration questions · Google Meet integration
Or skip both: One Ticket
On One Ticket the buyer pays a $1.45 booking fee on a $25 ticket, and you receive the whole $25.
Keep every dollar of your price
Set a $25 ticket and you receive $25. The buyer pays a small booking fee on top, so there is nothing to absorb.
Free events stay free
A free ticket costs nobody anything: no fee for you or your guests, and you don’t need Stripe connected to run one.
Refunds buyers can trust
Your refund policy is shown before anyone pays. If the date, start time or place changes, everyone booked can refund in full, booking fee included.
Common questions
- Is Ticketebo or Luma cheaper for a $25 ticket?
- For a $25 ticket, Ticketebo’s fee is $1.20 and Luma’s is $2.31, so Ticketebo is $1.11 cheaper per ticket. Fees are for a one-ticket order, from published rates checked August 2026.
- Who pays the fee on Ticketebo and Luma?
- On Ticketebo, the buyer pays the booking fee by default; you can choose to pay it when you set up. Luma’s published rates we used don’t say who pays the fee by default: check its own site. Checked October 2026 on Ticketebo’s own pages.
- Are free tickets free on Ticketebo and Luma?
- Ticketebo charges no booking fee on free tickets. Luma charges no fee on free events. Checked October 2026 on each platform’s own pages.
- At what ticket price does the cheaper one change?
- The cheaper one changes once between $1 and $500: from $1 to $11.25 Luma is cheaper; from $11.30 to $500 Ticketebo is cheaper.
- Is ticket money paid into your own Stripe account on Ticketebo or Luma?
- On Ticketebo, partly: it collects ticket money and pays out after the event, unless you ask its sales team for its Stripe integration. On Luma, yes: you link your own Stripe account, and ticket payments go into it. On One Ticket, yes: ticket money is charged to your own Stripe account. Until your first paid event has gone cleanly, it is paid out two days after each event. Checked October 2026 on each platform’s own pages.