Which is cheaper?
For a $25 ticket, Ticket Tailor’s fee is $1.49 and Luma’s is $2.31, so Ticket Tailor is $0.82 cheaper per ticket.
- On Ticket Tailor, the organiser pays its per-ticket fee by default: its help centre says it can’t automatically pass all fees on to buyers, though you can add your own booking fee.
- Luma’s published rates we used don’t say who pays the fee by default: check its own site.
- Ticket Tailor charges no fee on free tickets, up to 5,000 a year. Luma charges no fee on free events.
Ticket Tailor and Luma, price by price
| Ticket | Ticket Tailor | Luma | Cheaper |
|---|---|---|---|
| $10 | $0.96 | $1.10 | Ticket Tailor by $0.14 |
| $20 | $1.31 | $1.91 | Ticket Tailor by $0.60 |
| $25 | $1.49 | $2.31 | Ticket Tailor by $0.82 |
| $50 | $2.38 | $4.32 | Ticket Tailor by $1.94 |
| $100 | $4.14 | $8.35 | Ticket Tailor by $4.21 |
| $150 | $5.91 | $12.37 | Ticket Tailor by $6.46 |
The whole fee on a one-ticket order, platform and card processing. The lower fee at each price is in bold.
What the buyer pays and the organiser receives
With the fee passed on to the buyer, the organiser receives the whole ticket price.
Ticket Tailor
| Ticket | Fee | Buyer pays | Organiser receives | If absorbed |
|---|---|---|---|---|
| $10 | $0.96 | $10.96 | $10.00 | $9.04 |
| $20 | $1.31 | $21.31 | $20.00 | $18.70 |
| $25 | $1.49 | $26.49 | $25.00 | $23.52 |
| $50 | $2.38 | $52.38 | $50.00 | $47.64 |
| $100 | $4.14 | $104.14 | $100.00 | $95.90 |
| $150 | $5.91 | $155.91 | $150.00 | $144.14 |
If absorbed: the organiser keeps the price less the fee, with card processing charged on the price alone.
Luma
| Ticket | Fee | Buyer pays | Organiser receives | If absorbed |
|---|---|---|---|---|
| $10 | $1.10 | $11.10 | $10.00 | $8.91 |
| $20 | $1.91 | $21.91 | $20.00 | $18.12 |
| $25 | $2.31 | $27.31 | $25.00 | $22.72 |
| $50 | $4.32 | $54.32 | $50.00 | $45.75 |
| $100 | $8.35 | $108.35 | $100.00 | $91.80 |
| $150 | $12.37 | $162.37 | $150.00 | $137.85 |
If absorbed: the organiser keeps the price less the fee, with card processing charged on the price alone.
The price where it flips: $6.90
The cheaper one changes once between $1 and $500: from $1 to $6.85 Luma is cheaper; from $6.90 to $500 Ticket Tailor is cheaper.
How each fee works
Ticket Tailor
1.75% + $0.30 per paid ticket, plus 1.75% + $0.30 card processing on the order.
Uses Ticket Tailor published platform fee of 1.75% + $0.30 per ticket plus a Stripe Australia processing estimate (1.75% + $0.30) shown separately. PayPal/Square may differ. Confirm on Ticket Tailor. Rates checked August 2026: confirm current rates on Ticket Tailor’s own site.
More: How much does Ticket Tailor charge per ticket?
Luma
5% per paid ticket, plus 2.9% + $0.30 card processing on the order.
Uses Luma free-plan style pricing (~5% platform) plus a typical card processing estimate. Luma Plus can reduce platform fee to $0. Confirm on Luma. Rates checked August 2026: confirm current rates on Luma’s own site.
Ticket Tailor and Luma: features
Feature by feature, from each platform’s own help and pricing pages, with One Ticket alongside.
| Feature | Ticket Tailor | Luma | One Ticket |
|---|---|---|---|
| Selling | |||
| Free events: no fee for anyone | Yes: Up to 5,000 free tickets a year | Yes | Yes: No Stripe account needed |
| No monthly cost to sell | Yes: Pay per ticket | Yes: Luma Plus is optional | Yes: The Free plan |
| Ticket types with their own price and capacity | Yes | Yes | Yes |
| Tickets on and off sale at set times, like an early bird | Yes | Yes | Yes |
| Discount codes | Yes | Yes | Yes: Limited by uses or dates |
| A limit on tickets per order | Yes: Per order | Partly: no cap per guest with group registration on | Yes: Per order and per person |
| Repeat events or sessions on one page | Yes | Check their site | Yes: A series on one landing page |
| Subscriptions billed weekly, fortnightly or monthly | Partly: one-off memberships with a renewal reminder | Check their site | Yes: Each session’s ticket issued for them |
| Sell in AUD, USD or GBP | Check their site | Yes: You choose the currency | Yes: Set per organiser |
| Waitlists for sold-out events | Check their site | Yes | Yes: Freed places offered in turn |
| Getting paid | |||
| The buyer pays the fee on top of your price, by default | No: You pay its fee; it can’t pass all fees on automatically | Not that we could find | Yes: You receive 100% of your price, or absorb it on Pro and Team |
| Ticket money paid into your own Stripe account | Yes: Stripe, Square or PayPal | Yes | Yes |
| Export orders and attendees | Yes | Yes: CSV | Yes: As CSV |
| Refunds | |||
| Refund policy shown before purchase | Yes | Yes: A link on the event page | Yes |
| Buyers ask for a refund through the platform | Partly: buyers contact you, unless self-serve is on | Check their site | Yes: Unanswered ones go to One Ticket support |
| Buyers refund themselves within your policy | Yes: If you turn on self-serve | Not that we could find | Yes: Where your policy allows |
| The door | |||
| QR code tickets by email | Yes | Yes | Yes |
| Add to calendar | Yes | Yes | Yes: A calendar file on every ticket |
| Reminder emails before the event | Yes: You schedule them | Yes: Automatic | Yes: Automatic: the day before and the morning of |
| QR check-in in a phone’s browser, no app | Partly: check in from the web list; QR scanning is in its app | Yes: From the event’s manage page | Yes: Any phone, and a door link for volunteers |
| Box office: cash and comps at the door | Yes: In its Check-in app | Check their site | Yes: Cash, comps and bank transfers |
| Your page | |||
| Your colours and theme on the event page | Yes: A theme, colours and fonts | Yes: 40+ themes, a colour and a title font | Yes: A colour theme, cover and display font |
| Hidden tickets unlocked by a code | Yes | Yes | Yes |
| Your own questions at checkout | Yes | Yes | Yes: Dropdown or free text |
| Online | |||
| Online events with a join link for ticket holders | Yes | Yes: In confirmation and reminder emails | Yes: On every ticket |
Features checked October 2026 from each platform’s own help and pricing pages; they change, so check their sites. We list only features One Ticket has. ✗ means a platform’s own pages say it isn’t offered, or describe another way of doing it. “Not that we could find” means it wasn’t on the pages we checked.
Sources
From each platform’s own pages, checked October 2026.
- Ticket Tailor: Pricing · How much does Ticket Tailor cost and how will I be charged · How to manage ticket types and groups · Can I hide tickets for my event · How to create discount codes · How do I limit the number of tickets purchased per order · How to set up a recurring event with time slots · Getting started with memberships · How to pass fees onto your ticket buyers · How to take payments for your tickets · How to print out your doorlist · How can I add a refund policy to my event · I’m a ticket buyer can I get a refund on my tickets · Why can’t my ticket buyer issue their own refund via self serve · What will my tickets look like · How to send announcements to your ticket buyers using email broadcasts · How to manage orders and issued tickets · How to sell tickets in person using the check in app · How to customise your Ticket Tailor box office · How to reveal tickets with a code · How to see answers to your checkout form questions · How do I send ticket buyers the link to join my online event
- Luma: Luma vs Meetup · Luma Plus · Waitlist · Setting up ticket types · Create coupons for paid events · Group registration · Payment methods · Creating a paid event · How to set up your Stripe account · Download guest CSV · Refunding a guest · Check in · iCal syncing · Update to reminders on Luma · Event themes and customization · Unlock codes · Collect registration questions · Google Meet integration
Or skip both: One Ticket
On One Ticket the buyer pays a $1.45 booking fee on a $25 ticket, and you receive the whole $25.
Keep every dollar of your price
Set a $25 ticket and you receive $25. The buyer pays a small booking fee on top, so there is nothing to absorb.
Your page, in your colours
Each event gets its own colour theme, cover and font. The page is about your event, with no marketplace of other people’s events beside it.
A box office at the door
Take cash, comps and bank transfers on the night, as well as selling online.
Common questions
- Is Ticket Tailor or Luma cheaper for a $25 ticket?
- For a $25 ticket, Ticket Tailor’s fee is $1.49 and Luma’s is $2.31, so Ticket Tailor is $0.82 cheaper per ticket. Fees are for a one-ticket order, from published rates checked August 2026.
- Who pays the fee on Ticket Tailor and Luma?
- On Ticket Tailor, the organiser pays its per-ticket fee by default: its help centre says it can’t automatically pass all fees on to buyers, though you can add your own booking fee. Luma’s published rates we used don’t say who pays the fee by default: check its own site. Checked October 2026 on Ticket Tailor’s own pages.
- Are free tickets free on Ticket Tailor and Luma?
- Ticket Tailor charges no fee on free tickets, up to 5,000 a year. Luma charges no fee on free events. Checked October 2026 on each platform’s own pages.
- At what ticket price does the cheaper one change?
- The cheaper one changes once between $1 and $500: from $1 to $6.85 Luma is cheaper; from $6.90 to $500 Ticket Tailor is cheaper.
- Can you check people in without an app on Ticket Tailor or Luma?
- On Ticket Tailor, partly: you can check tickets in from the issued tickets list on the web; its help pages document QR scanning in its Check-in app. On Luma, yes: its check-in scanner opens from the event’s manage page on the web. On One Ticket, yes: QR check-in runs in any phone’s browser, with nothing to install. Checked October 2026 on each platform’s own pages.
- Is ticket money paid into your own Stripe account on Ticket Tailor or Luma?
- On Ticket Tailor, yes: you connect your own Stripe, Square or PayPal account, and its help centre says ticket funds never touch its bank account. On Luma, yes: you link your own Stripe account, and ticket payments go into it. On One Ticket, yes: ticket money is charged to your own Stripe account. Until your first paid event has gone cleanly, it is paid out two days after each event. Checked October 2026 on each platform’s own pages.