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Guides by topic

• Getting started

  6 guides

  Make your organiser account, set your currency and connect Stripe so you can sell.

  • Create your account
  • Switch from tickets to organising
  • Your first steps
  • Choose your currency
  • Connect Stripe to get paid
  • Finding your way around

• Events

  19 guides

  Make an event, set up its tickets, publish it, and run it again.

  • Create an event
  • The event editor
  • Tickets and prices
  • Pay what you want and donations
  • Extras (add-ons)
  • Questions at checkout
  All Events guides

• Selling

  8 guides

  Your event page, sharing it, the waitlist and the tools that bring in sales.

  • Your event page
  • Share your event
  • Tracked links
  • Sell on your website
  • Waitlist
  • Absorb the booking fee
  All Selling guides

• Orders and people

  8 guides

  Orders, refunds, attendees, emails, blocking a buyer and exports.

  • Find an order
  • Refund an order
  • Refund requests
  • Email tickets and reminders
  • Attendees
  • Block a buyer
  All Orders and people guides

• At the door

  3 guides

  Check people in by QR code, hand the door to volunteers and sell at the door.

  • Check people in
  • Door links for volunteers
  • Sell at the door (box office)

• Money

  4 guides

  Payouts, fees, reports and the morning-after summary.

  • When you get paid
  • Fees
  • Reports
  • The morning-after summary

• Your organiser

  9 guides

  Your public page, followers, team, plan, preferences, the Assistant, and deleting or closing it.

  • Your organiser page
  • The verified tick
  • Followers
  • Team members and roles
  • Notifications and preferences
  • Your plan
  All Your organiser guides

• Your account

  3 guides

  Your name, sign-in and security, and deleting your account.

  • Your profile
  • Sign-in and security
  • Delete your account

• For ticket buyers

  8 guides

  Finding your tickets, refunds, switching online, following organisers and waitlists.

  • Buy tickets
  • Find your tickets
  • Get a refund
  • Switch a session to online
  • Follow an organiser
  • Waitlist offers
  All For ticket buyers guides