Orders and people
Orders, refunds, attendees, emails, blocking a buyer and exports.
Every booking is an order. These guides cover finding orders, refunding them, emailing tickets again and keeping track of who is coming.
- Find an orderThe Orders list, filters and search, and everything on an order's page.
- Refund an orderGive the money back: the whole order, some tickets or extras, or an amount.
- Refund requestsAnswer the refunds buyers ask for, by their due date.
- Email tickets and remindersSend a buyer their tickets again, or a reminder before the event.
- AttendeesWho's coming to an event, who's through the door, and their details.
- Block a buyerStop someone booking your events, and unblock them later.
- Export to a spreadsheetDownload orders, attendees, subscribers, the waitlist or your reports as a CSV file.
- SubscribersWho subscribes to your series, what they pay, and ending a subscription.
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