Questions at checkout

Ask each ticket holder something, such as dietary needs or a T-shirt size.

Questions are asked once per ticket at checkout. The answers come out with the orders.

Add a question

  1. In the editor, choose 8 settings, then Questions.
  2. Choose Add question.
  3. Type the Question, for example "Any dietary requirements?"
  4. Choose the Answer type:
    • Typed answer: a free-text box.
    • Pick from a list: a dropdown. Type the Choices, one per line.
    • Tick boxes: tick one or more. Type the Choices, one per line.
  5. Under Ask, choose Everyone or one ticket type.
  6. Switch on Required if everyone must answer.
  7. Use Move up and Move down to order them, then choose Done, then Save in the editor.

Seeing the answers

  • Open an order: each ticket's Answers are in the tickets table.
  • On Attendees, open a person's menu and choose View details.
  • Export CSV on Orders includes them.

Still stuck? Contact support and a person will get back to you.