Questions at checkout
Ask each ticket holder something, such as dietary needs or a T-shirt size.
Questions are asked once per ticket at checkout. The answers come out with the orders.
Add a question
- In the editor, choose 8 settings, then Questions.
- Choose Add question.
- Type the Question, for example "Any dietary requirements?"
- Choose the Answer type:
- Typed answer: a free-text box.
- Pick from a list: a dropdown. Type the Choices, one per line.
- Tick boxes: tick one or more. Type the Choices, one per line.
- Under Ask, choose Everyone or one ticket type.
- Switch on Required if everyone must answer.
- Use Move up and Move down to order them, then choose Done, then Save in the editor.
Seeing the answers
- Open an order: each ticket's Answers are in the tickets table.
- On Attendees, open a person's menu and choose View details.
- Export CSV on Orders includes them.
Still stuck? Contact support and a person will get back to you.