Promo codes

Discount codes buyers type at checkout: a percentage off, or an amount off the order.

A promo code takes money off the ticket price, before the booking fee. Each code belongs to one event.

Make a code

  1. Choose Promo codes in the menu on the left.
  2. Choose New code.
  3. Pick the Event.
  4. Type the Code buyers will enter, such as MAKERS10.
  5. Choose the Type:
    • Percent off: 1 to 100, off every ticket in the order.
    • Amount off the order: taken off the whole order once, not per ticket.
  6. Type the Amount.
  7. Optionally set Max uses (blank is unlimited) and a Last day. A code works until 11:59 pm that day, in the event's time zone.
  8. Choose Add code.
The Promo codes page: Live codes, Total uses and Most used, and a table of codes with their event, discount, uses and status

You can also add codes from the event itself: in the editor, choose 8 settings, then Promo codes. Save the event first; codes save as soon as you add them.

Turn a code off or delete it

Open the code's menu (⋮) and choose Turn off, Turn on or Delete. A code that has been used can only be turned off, so your orders keep their history.

Good to know

  • Codes don't apply to pay what you want tickets.
  • To hide the "Enter code" box on the event page, turn on Hide the discount code box under Hidden on the page. Codes you've shared keep working.
  • A code at 100% off makes the order free, which is handy for volunteers and guests.

Still stuck? Contact support and a person will get back to you.