Send feedback

Tell us what would make One Ticket better, or what got in your way.

We read every message.

  1. Choose Feedback at the foot of the menu on the left (on a phone, More, then Feedback).
  2. Optionally choose what kind: Idea, Problem or Praise.
  3. Type your message.
  4. Choose Send feedback. You'll see "Thanks — we got it".

Replies go to your account email. The page you were on is sent with it, which helps us find a problem.

The Send feedback dialog: Idea, Problem or Praise, the message box and Send feedback

For something urgent, such as a buyer who can't get their tickets, contact support.

Still stuck? Contact support and a person will get back to you.