For ticket buyers
Finding your tickets, refunds, switching online, following organisers, waitlists and bookings you didn't make.
Bought a ticket? These guides are for you. You don't need an account to buy, but signing in with the same email shows every ticket you have.
- Buy ticketsBook from an event page. No account needed: your tickets arrive by email.
- Find your ticketsEvery ticket booked with your email, in one place, even if the email never arrived.
- Get a refundRefund your own order, or ask the organiser, depending on their refund policy.
- Switch a session to onlineCan't make it in person? Move your subscription ticket to the online room.
- Follow an organiserHear about an organiser's new events by email.
- Waitlist offersJoin the waitlist for a sold-out ticket, and book when places free up.
- Manage a subscriptionPause, resume, update your card or cancel a series subscription.
- Watch a premiere or replayJoin an online premiere from your ticket, or watch the recording afterwards.
- Didn't book this? and reporting an eventGot a booking email you didn't expect, or see an event that looks fake? Cancel the booking or tell us.
Still stuck? Contact support and a person will get back to you.