Manage a subscription

When you subscribe to a series, each session's ticket is made for you before it runs, and emailed to you.

Find your subscription

• Use the private link we emailed when you subscribed. No account needed.
• Or sign in and go to My subscriptions (from My tickets).

What you can do

• Pause billing: billing stops for now. Sessions you've already paid for still get their tickets. Choose Resume billing to start again.
• Manage billing: update your card or see your payments.
• Cancel at period end: no further charges. It ends at the end of the period you've paid for, and you keep your tickets until then.
• Fix payment: if a payment failed, update your card and it's tried again straight away. New tickets wait until it goes through.

If your card is declined, One Ticket emails you ("Your payment did not go through") with the link to update your card. Your tickets are issued as soon as a payment goes through.

If someone else pays for your plan, they manage its billing; you still get your tickets.

Lost the link? Go to oneticket.com.au/subscription, type the email you subscribed with and choose Email me a manage link.