Daily limits
How many tickets and emails each plan sends a day, and what happens at the limit.
Each plan can sell a number of tickets and send a number of emails a day. The day runs midnight to midnight in your time zone.
| Plan | Tickets a day | Emails a day |
|---|---|---|
| Free | 500 | 500 |
| Pro | 1,000 | 2,000 |
| Team | 2,000 | 5,000 |
What counts
- Tickets: one per person, paid or free, online or at the door.
- Emails: every email sent to your buyers and team, one per recipient.
See today's numbers under Settings, Plan, Usage: Tickets sold today and Emails today.
At the limit
- Tickets: a booking that would go past the day's tickets is refused whole, and buyers are asked to try again tomorrow. A sale at the box office always goes through.
- Emails: tickets, receipts, refunds and change notices always go. Reminders, replays and sale emails wait for the next day, and a free booking that can't be emailed is refused.
The Plan page warns you when you're close. To raise the limits, see Your plan.
Still stuck? Contact support and a person will get back to you.