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  • Repeating events and series
  • Edit a series
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  • Publish an event
  • Change the date or place
  • Duplicate an event
  • Archive or delete an event
  • Online events
  • Premieres (pre-recorded webinars)
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Selling
  • Your event page
  • Share your event
  • Tracked links
  • Sell on your website
  • Waitlist
  • Absorb the booking fee
  • Daily limits
  • Checkout reminders
Orders and people
  • Find an order
  • Refund an order
  • Refund requests
  • Email tickets and reminders
  • Attendees
  • Block a buyer
  • Export to a spreadsheet
  • Subscribers
At the door
  • Check people in
  • Door links for volunteers
  • Sell at the door (box office)
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  • When you get paid
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  1. Help
  2. Selling

Selling

Your event page, sharing it, the waitlist and the tools that bring in sales.

Once an event is published, these guides help you get it in front of people and keep the sales coming.

  • Your event pageWhat buyers see, the button's words, and how booking works for them.
  • Share your eventCopy the link, post it to social media, and send people straight to checkout.
  • Tracked linksA named link for each promoter, rep or post, with its visits and sales.
  • Sell on your websiteAdd a Buy tickets button, a ticket card or a list of your events to your own site.
  • WaitlistWhen a ticket type sells out, people join a waitlist and are offered places that free up.
  • Absorb the booking feeBuyers pay exactly your ticket price; the booking fee comes out of your payout instead.
  • Daily limitsHow many tickets and emails each plan sends a day, and what happens at the limit.
  • Checkout remindersOne friendly email to a buyer whose paid checkout ran out before they paid.
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1oneticketOne Ticket
Getting started
  • Create your account
  • Switch from tickets to organising
  • Your first steps
  • Choose your currency
  • Connect Stripe to get paid
  • Finding your way around
Events
  • Create an event
  • The event editor
  • Tickets and prices
  • Pay what you want and donations
  • Extras (add-ons)
  • Questions at checkout
  • Promo codes
  • Who can see your event
  • Your refund policy
  • Repeating events and series
  • Edit a series
  • Subscriptions for a series
  • Publish an event
  • Change the date or place
  • Duplicate an event
  • Archive or delete an event
  • Online events
  • Premieres (pre-recorded webinars)
  • Replays
Selling
  • Your event page
  • Share your event
  • Tracked links
  • Sell on your website
  • Waitlist
  • Absorb the booking fee
  • Daily limits
  • Checkout reminders
Orders and people
  • Find an order
  • Refund an order
  • Refund requests
  • Email tickets and reminders
  • Attendees
  • Block a buyer
  • Export to a spreadsheet
  • Subscribers
At the door
  • Check people in
  • Door links for volunteers
  • Sell at the door (box office)
Money
  • When you get paid
  • Fees
  • Reports
  • The morning-after summary
Your organiser
  • Your organiser page
  • The verified tick
  • Followers
  • Team members and roles
  • Notifications and preferences
  • Your plan
  • The Assistant
  • Send feedback
  • Delete or close
Your account
  • Your profile
  • Sign-in and security
  • Delete your account
For ticket buyers
  • Buy tickets
  • Find your tickets
  • Get a refund
  • Switch a session to online
  • Follow an organiser
  • Waitlist offers
  • Manage a subscription
  • Watch a premiere or replay